Joseph Valdez

As a Sales Representative at Texas Family Fitness, I played a key role in driving both membership and personal training sales. My responsibilities included actively prospecting new leads, conducting facility tours, and presenting tailored membership options to potential clients. I also promoted personal training services, working closely with trainers to match clients with the right programs based on their goals and needs. With a results-driven sales mentality, I consistently exceeded sales targets by identifying opportunities, addressing objections, and using consultative selling techniques to close deals. Additionally, I collaborated with the team to ensure smooth onboarding and foster long-term member engagement, contributing to the gym’s overall growth and success.

As a Customer Service Representative at Project Lean Nation, I was dedicated to delivering exceptional service and support to clients throughout their fitness journey. My role involved addressing customer inquiries, managing membership accounts, and providing guidance on nutrition plans, fitness programs, and product offerings. With a focus on personalized service, I helped clients navigate their health and wellness goals, ensuring they had a positive experience with the brand. I consistently maintained a high level of professionalism and empathy, resolving issues quickly and efficiently while promoting additional services and products to enhance client satisfaction and retention.