Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
Increased customer satisfaction by providing timely and accurate estimates for repair costs.
Improved shop efficiency by maintaining a clean, organized work area and proper inventory of parts and tools.
Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
Communicated with customers regarding their vehicles needs and recommendations
Upsold maintenance and repairs as needed
Auto Technician
Kniesel’s Auto Service
10.2014 - 11.2020
Implemented preventative maintenance programs for clients to help prolong the life of their vehicles while reducing the likelihood of costly future repairs.
Altered, balanced and calibrated industrial machinery
Inspected vehicles to assess their damage, trace malfunctions and isolate faults
Used special alignment equipment and wheel balancing machinery
Consulted with customers to understand their complaints and address their needs
Auto Trim Electrical Specialist
Mike Daugherty Chevrolet
05.1994 - 10.2014
Improved the efficiency of electrical systems by conducting thorough diagnostics and implementing necessary repairs.
All electrical diagnosis and repairs
Heating and A/C diagnosis and repairs
Water leaks, squeaks and rattles, diagnosis and repair