Joseph Vallejos

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

• Maintained stock of items, cleanliness, organization, and provided excellent customer service.
• Trained new employees on overall company and department-specific policies and procedures.
• Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
• Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.

• Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
• Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
• Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
• Collaborated with real estate agents and lenders to expedite closing times on property sales.

Training incoming administration on the duties and responsibilities of the duties of the County Manager.

• Enhanced county operations by streamlining processes and implementing cost-saving measures.
• Safeguarded county resources by implementing preventative measures against fraud, waste, and abuse.
• Reduced county expenses by identifying areas for improvement and implementing cost-reduction strategies.
• Coordinated emergency response efforts during crises to ensure public safety and minimize damage to property.
• Established partnerships with local businesses and organizations to promote economic development within the county.
• Delivered regular progress reports to County Board on ongoing projects, maintaining open communication channels between departments and elected officials.
• Reviewed existing ordinances to ensure compliance with state laws while addressing community needs effectively.
• Managed grant applications process, securing funding for vital community programs and initiatives.
• Collaborated with department heads to establish and execute strategic plans aligned with county goals.
• Supervised facility maintenance projects to guarantee functionality of buildings while adhering to safety regulations.
• Conducted risk assessments on potential investments or projects that could impact the financial health of the county.
• Oversaw infrastructure projects from conception through completion, ensuring timely delivery within budget constraints.
• Developed and managed budgets for optimal resource allocation, resulting in efficient use of funds.
• Managed personnel by providing guidance, support, and performance evaluations to ensure a productive workforce.
• Implemented policies and procedures that promoted transparency, accountability, and compliance within the organization.

Assisted County Manager in duties as outlined above.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.