Joseph Donald Van Avery

• Conducted routine maintenance and repair on heating systems to ensure optimal performance and safety compliance.
• Diagnosed system malfunctions using industry-standard tools and techniques, improving service efficiency.
• Provided exceptional customer service by addressing client inquiries and concerns regarding heating systems.
• Maintained accurate records of service calls and repairs performed for improved operational tracking.
• Diagnosed plumbing issues using advanced diagnostic tools to ensure efficient service delivery.
• Performed routine maintenance on plumbing systems, enhancing overall system reliability and performance.
• Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
• Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
• Installed and repaired electrical systems in residential settings.
• Diagnosed electrical issues using testing equipment and hand tools.
• Assisted in wiring installations, including lighting and power distribution systems.
• Enhanced workflow efficiency by maintaining organized workspaces and tools.
• Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings.
• Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
• Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.

• Installed and maintained electrical systems in residential buildings.
• Managed inventory of electrical supplies, optimizing procurement processes for timely project execution.
• Installed electrical conduit and wiring for power, controls, and lighting.
• Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
• Tested wiring and other system parts for electrical flow and function.
• Tested, troubleshot, and calibrated equipment in shop and field.
• Installed electrical wiring through conduits and holes in both flooring and walls.
• Installed and maintained electrical systems in residential and commercial buildings.
• Conducted safety inspections and ensured compliance with industry standards.
• Collaborated with HVAC and plumbing teams to ensure integrated system functionality.
• Diagnosed plumbing issues using advanced diagnostic tools and techniques.
• Streamlined workflow processes to enhance operational efficiency within the plumbing department.
• Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
• Performed routine maintenance of plumbing systems in residential buildings.
• Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
• Improved customer satisfaction by promptly addressing and resolving plumbing issues.
• Diagnosed and repaired heating systems, ensuring operational efficiency and compliance with safety standards.
• Conducted routine maintenance on HVAC equipment, enhancing performance and longevity of the systems.
• Mentored new technicians, sharing expertise and best practices to support their professional development.
• Boosted overall performance of heating systems through thorough cleaning of components such as filters, fans, and burners.
• Streamlined workflow, organized tools, and maintained a clean work environment to ensure safety and efficiency.
• Increased client retention by providing exceptional customer service and addressing concerns promptly.
• Performed repairs to keep machinery and equipment properly maintained.

• Diagnosed and repaired propane delivery systems ensuring optimal performance and safety compliance.
• Conducted routine maintenance and inspections on equipment to prevent service disruptions.
• Implemented process improvements that reduced service response times and increased customer satisfaction.
• Trained junior technicians on troubleshooting techniques and safety protocols to enhance team efficiency.
• Collaborated with cross-functional teams to optimize logistics of propane distribution operations.
• Managed inventory levels of parts and equipment, ensuring availability for timely repairs and services.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repaired, and restored machines to peak performance.
• Delivered propane to residential and commercial customers, ensuring safety and compliance with regulations.
• Conducted pre-trip inspections on delivery vehicles, identifying maintenance needs and ensuring operational readiness.
• Maintained accurate delivery logs and inventory records, supporting efficient routing and stock management.
• Collaborated with dispatch team to optimize delivery schedules and improve service efficiency.
• Implemented best practices for fuel handling, reducing spill incidents and enhancing safety culture within the team.
• Earned a reputation as a reliable driver with an excellent driving record, maintaining safe operation of the delivery vehicle at all times.
• Facilitated inventory management at the warehouse by accurately tracking incoming shipments of propane tanks and supplies.
• Improved customer satisfaction by ensuring timely and accurate propane deliveries to residential and commercial clients.
• Reduced maintenance costs by conducting routine inspections on delivery vehicles and equipment, reporting any issues promptly.

• Diagnosed and repaired equipment malfunctions to ensure optimal performance and reliability.
• Conducted routine maintenance checks on machinery to prevent breakdowns and extend lifespan.
• Collaborated with team members to streamline service processes, improving response times for client requests.
• Trained junior technicians on safety protocols and best practices for equipment servicing.
• Trained new drivers on safety protocols, customer service standards, and vehicle operation procedures.
• Monitored customer feedback to identify areas for service improvement, fostering positive client relationships.
• Assisted in training sessions focused on regulatory compliance and safety measures for propane delivery operations.
• Ensured accurate billing for customers by carefully calculating the amount of propane delivered at each stop using calibrated meters.
• Enhanced route efficiency by utilizing GPS technology and planning optimal routes to minimize travel time between deliveries.
• Completed daily logs, timesheets, delivery tickets, vehicle inspection reports, and other required documentation in a timely manner.
• Adapted quickly to changing weather conditions or road closures while delivering propane efficiently under challenging circumstances.
• Supported colleagues during peak seasons or staff shortages by stepping in to assist with additional deliveries without compromising quality or timeliness.
• Demonstrated expertise in handling emergency situations such as gas leaks or equipment malfunctions professionally, prioritizing customer safety above all else.
• Achieved a high level of customer satisfaction with professional demeanor, friendly service, and prompt problem resolution during propane deliveries.

• Monitored inventory levels to identify discrepancies and mitigate potential theft risks.
• Analyzed surveillance footage to investigate theft incidents and support loss prevention efforts.
• Conducted safety audits to ensure compliance with company policies and reduce loss incidents.
• Collaborated with team members to develop effective asset protection strategies and improve overall security measures.
• Trained new associates on loss prevention techniques, enhancing team effectiveness in minimizing shrinkage.
• Implemented process improvements resulting in streamlined operations and enhanced asset protection protocols.
• Patrolled store departments to check for suspicious activities.
• Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
• Controlled reduction of loss inventory by protecting company assets.
• Wrote reports outlining activities and results.
• Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
• Improved store safety for employees and customers through regular risk assessments and hazard identification.
• Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
• Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
• Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
• Wrote reports for internal and external crime, burglary, or theft.
• Checked CCTV for evidence of shoplifting.
• Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
• Kept patrons and employees safe and from criminal activity.

• Operated heavy-duty trucks to transport goods efficiently within designated routes.
• Coordinated loading and unloading of freight, optimizing delivery schedules.
• Ensured compliance with safety regulations and maintained vehicle inspection standards.
• Monitored fuel usage and implemented cost-saving measures during transportation operations.
• Maintained accurate logs of hours driven, miles traveled, and cargo deliveries for reporting purposes.
• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.

• Operated forklift to transport materials within warehouse efficiently.
• Conducted regular inspections of equipment to ensure safe operation and compliance with safety standards.
• Collaborated with team members to optimize workflow and improve productivity across shifts.
• Maintained accurate inventory records using warehouse management system for tracking shipments and stock levels.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
• Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
• Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.

• Awarded Citizenship Award for being and all round good citizen to the community, always giving a helping hand to those in need.

A Study in the field of criminal justice on and introductory level. Including ride along with local law enforcement, education on state and federal levels of law.