Joseph Van Zandt
Albuquerque,NM
Summary
Entry-level Leasing Consultant with outstanding knowledge of rental agreement laws. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success.
Overview
22
22
years of professional experience
Work History
Sales Associate/Notary Public
UPS
02.2020 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales daily.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Licensed Associate Broker
ERA
02.2017 - 12.2023
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Cultivated strong relationships with agents, lenders and title companies.
Office Manager/Leasing Agent
Rainbow Realty Vieques
08.2001 - 08.2011
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Scheduled various contractors to complete needed work on vacant and occupied units.
Skills
- Manage Rentals
- Client Needs Assessment
- Administrative Oversight
- Cash Handling
- Till Counting
- Contract Negotiation
- Property Inspection
- Maintenance Requests
- Monthly Fee and Payment Collection
- Records Preparation
Timeline
Sales Associate/Notary Public
UPS
02.2020 - Current
Licensed Associate Broker
ERA
02.2017 - 12.2023
Office Manager/Leasing Agent
Rainbow Realty Vieques
08.2001 - 08.2011
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