Joseph Velez
Lafayette,CA
Summary
Results-focused management professional with strengths in strategic planning, driving results, and process improvement. Proactive leader with strengths in communication, collaboration, organization, and analytical capabilities. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Eager to advance business goals through careful team management.
Overview
14
14
years of professional experience
Work History
PLM Project Coordinator
ASML
San Jose, CA
09.2023 - Current
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Managed communication channels between various teams involved in the execution of complex projects.
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Drafted presentations outlining the current state of specific projects for review by senior stakeholders.
Operational Supplier Manager
ASML
Eindhoven, Netherlands
06.2022 - 09.2023
- Enhanced supply chain processes, strengthening planning procedures, organizing schedules and maintaining records.
- Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
- Boosted KPIs and continuous improvement strategies to enhance logistical operations and meet supply chain needs.
- Motivated team members to accomplish distribution performance goals and achieve inventory objectives.
- Fostered relationships with suppliers to develop purchasing agreements with logistics customers and reduce risks.
- Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
- Proactively reviewed vendor performance and contract compliance, led business reviews and resolved issues through tactical negotiations.
- Cooperated with suppliers to coordinate product capabilities, cost and quality.
- Secured $7M in cost savings through contract negotiations and meticulous demand management: Q1 2023.
Interim District Manager/Flagship Store Manager
FedEx Office
San Francisco, CA
03.2016 - 02.2022
- Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
- Collaborated with sales partners to improve performance and grow sales increasing revenue growth from 84% to plan Q4 2019 to 125% to plan Q2 2019 and sustaining 10% + growth in FY20.
- Received multiple commendations for managing Regional COVID-19 protocols, guidelines implementation, and Northern California/Hawaii supply chain project planning: March/April 2020.
- Developed and enhanced sales/merchandising programs, positively impacting bottom-line profitability with strong sustained growth.
- Coached store managers and managed Customer Experience Index (CXI) performance metrics in the San Francisco district improving from 87% to 91.1%: 2017-2018.
- Served as a key member of Nationwide CXI Quality Assurance Team's (QAT) project initiative to streamline processes to improve Customer Experience results from ~90% in July 2019 to 91.8% in November 2019 nationally.
- Coordinated district quality assurance guidelines compliance; served as regional expert of Controlled Self Monitoring (CSM) operational standards.
General Manager
Splash/White Horse Inn
Oakland, CA
01.2010 - 03.2016
- Focused on project monitoring and management by developing forecasts and tracking expenses during implementation of new POS systems.
- Tracked monthly sales to generate reports for business development planning.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Implemented engagement, diversity and cultural enrichment programs to improve productivity and enhance staff morale.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Designed sales and service strategies to improve revenue and retention.
Education
Certification - Project Management
Project Manager Starter/Foundations
ASML San Jose, CA10-2024
Professional Certification - Project Management
Google
03.2023
Bachelor of Science - Accounting And Business/Management
University of Phoenix
05.2006
Skills
- Work Planning and Prioritization
- Systems Implementation
- Performance Tracking and Evaluation
- Administration and Reporting
- Goal Setting and Performance Metrics
- Quality Assurance and Control
- Productivity Improvement
- Strategic Account Development and Management
- Organizational and Information Analysis
- Teamwork and Collaboration
- Complex Problem Solving
- Verbal and Written Communication
- Strategic Planning
- Microsoft Office Suite Expert
- Account Development and Networking
- Project Planning
- Cross-Functional Collaboration
- Critical Thinking
Languages
- English - Native
- Spanish - Intermediate
Timeline
PLM Project Coordinator
ASML
09.2023 - Current
Operational Supplier Manager
ASML
06.2022 - 09.2023
Interim District Manager/Flagship Store Manager
FedEx Office
03.2016 - 02.2022
General Manager
Splash/White Horse Inn
01.2010 - 03.2016
Certification - Project Management
Project Manager Starter/Foundations
Professional Certification - Project Management
Google
Bachelor of Science - Accounting And Business/Management
University of Phoenix