Joseph Vera
Summary
Dynamic leader with proven expertise in team leadership. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Excelled in fostering teamwork, enhancing productivity, and implementing effective strategies. Skilled in conflict resolution and scheduling coordination, achieving significant improvements in team efficiency and client satisfaction. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Onsite Coordinator
Randstad
01.2024 - 01.2025
- Facilitated swift issue resolution by acting as the primary point of contact for clients, vendors, and team members.
- Fostered a positive work environment that encouraged teamwork, open communication, and mutual respect among employees.
- Reduced project delays by proactively identifying potential issues and implementing corrective measures.
- Ensured a smooth transition during employee turnover periods by managing recruitment processes, conducting interviews, and overseeing onboarding procedures.
- Maintained detailed records of site activities, enabling accurate progress tracking and efficient reporting.
- Managed daily onsite operations for seamless workflow and improved productivity.
- Conducted performance evaluations for onsite staff members, providing constructive feedback that led to continuous improvement within the team.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Interceded between employees during arguments and diffused tense situations.
Warehouse Associate
Amazon
09.2020 - 11.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Assistant Manager
Pacsun
09.2018 - 03.2020
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Developed contingency plans with team to address potential disruptions.
- Established open lines of communication with team for feedback and suggestions.
- Cultivated cohesive team environment by providing clear direction and support.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Oswego High School
Oswego, IL05-2019
Skills
- Task delegation
- Scheduling coordination
- Meeting facilitation
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
- Team leadership
- Effective communication
- Employee supervision
- Coaching and mentoring
- Recruitment and hiring
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Onsite Coordinator
Randstad
01.2024 - 01.2025
Warehouse Associate
Amazon
09.2020 - 11.2023
Assistant Manager
Pacsun
09.2018 - 03.2020
High School Diploma -
Oswego High School
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