Joseph Verdi
Bastrop,TX
Summary
Highly experienced with customer service and interpersonal skills. Listened to customer inquiries and complaints in order to provide a satisfactory result for their needs. Flexible and adaptable to many different fields of work and problems presented with them. Skilled with tools and handling properties with care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Window Installer
Eric Dahlen
08.2023 - Current
- Installed various window types in both residential and commercial buildings.
- Accurately took measurements and made calculations for precise cutting and fitting of material.
- Adjusted window frames to provide exact fit of new window panes.
- Provided customers with excellent customer service by phone and in person when conducting business.
Customer Service Cashier
HEB Grocery Store
10.2015 - 09.2023
- Extensive experience with cash handling and transactions.
- Actively listened to customers, handled concerns quickly and resolved them accordingly.
- Met customer service goals and exceeded customer expectations.
- Communicated with non-English speaking customers to ensure they were taken care of
- Worked in various departments and positions within the company.
Cashier
Schlotzsky's Deli
04.2015 - 09.2015
- Greeted customers entering store and responded promptly attended to customer needs.
- Operated cash register for cash, check, and credit card transactions.
- Multitasking to take customer orders, while preparing the food of other customers.
- Always ensured a neat and presentable work area.
Education
Bachelor of Science - Kinesiology - Motor Behavior
Texas A&M University
College Station, TX05.2021
Skills
- Years of customer service and communication with customers
- Active listening and being engaged with people
- Emotional intelligence on how to work with people and communicate effectively
- Excellent cash handling
- Managing departments single handedly, or with a team
- Teamwork and delegating tasks
- Flexible and adaptable to many different areas of work
- Handling complaints and diffusing contentious situations
- Construction of materials for satisfactory fit and presentation
- Spanish speaker
Certification
TABC certified
Languages
Spanish
Native or Bilingual
Timeline
Window Installer
Eric Dahlen
08.2023 - Current
Customer Service Cashier
HEB Grocery Store
10.2015 - 09.2023
Cashier
Schlotzsky's Deli
04.2015 - 09.2015
Bachelor of Science - Kinesiology - Motor Behavior
Texas A&M University
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