Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Vilardo

Grand Island,NY

Summary

Dynamic professional with a proven track record at Rochester Technical Group, excelling in customer service and process improvement. Known for fostering teamwork and collaboration, I effectively streamlined operations, enhancing efficiency. My strong problem-solving skills and friendly demeanor ensure a positive experience for clients and colleagues alike.

Overview

24
24
years of professional experience

Work History

Contractor- Self Employed

Self
01.2015 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

WNY Coordinator

Rochester Technical Group
11.2001 - 03.2023
  • Facilitated communication among cross-functional teams to enhance collaboration and efficiency.
  • Implemented process improvements that streamlined operations and reduced turnaround times.
  • Primarily customer service, coordinating pickups and deliveries across Western New York. Scheduling and implementing pickups and deliveries to ensure customers received their products in a timely manner.

Education

High School Diploma -

Lafayette High School
Buffalo, NY
06-1986

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Contractor- Self Employed

Self
01.2015 - Current

WNY Coordinator

Rochester Technical Group
11.2001 - 03.2023

High School Diploma -

Lafayette High School