JOSEPH VITA
Hollywood,FL
Summary
Motivated professional with a proven track record in achieving results through effective communication and leadership. Skilled in managing multiple projects and fostering team collaboration. Committed to continuous learning and adapting to dynamic environments while driving strategic objectives and growth. In addition, a successful sales associate is proactive in consulting with customers of all backgrounds to meet diverse needs.
Overview
5
5
years of professional experience
Work History
Car Salesman
Toyota of Hollywood
11.2024 - 07.2025
- Achieved top ranking in customer satisfaction scores through effective client relationship management.
- Provided detailed information about vehicles, including features, benefits, and warranties.
- Trained and mentored new sales representatives to enhance overall team performance.
- Averaged 12 to 18 vehicle transactions monthly, demonstrating strong sales efficiency.
- Implemented system to boost repeat customer referrals, supporting dealership growth.
Regional Manager
Arcadia
Beltsville, MD
01.2023 - 08.2024
- Led and managed a team of door-to-door sales representatives across multiple locations, ensuring consistent achievement of sales targets and promotion of Arcadia's clean energy solutions.
- Developed and implemented regional sales strategies to optimize market penetration and increase customer enrollment in Arcadia's community solar programs.
- Conducted regular training sessions and workshops to enhance team members' product knowledge, sales techniques, and customer engagement skills, fostering a high-performance sales culture.
- Monitored and analyzed regional sales performance data to identify trends, opportunities, and areas for improvement, adjusting strategies to maximize effectiveness.
- Collaborated with corporate headquarters to align regional activities with Arcadia's overall business goals and marketing initiatives, ensuring brand consistency and strategic alignment.
Car Salesman
Sheehy Toyota of Laurel
Hollywood, FL
08.2023 - 05.2024
- Delivered exceptional customer service by guiding clients through the car purchasing process, actively listening to their needs, and providing tailored vehicle recommendations.
- Consistently exceeded monthly sales targets by employing effective sales techniques and building strong, lasting relationships with customers.
- Maintained an in-depth knowledge of Toyota vehicles, features, and financing options to educate customers and assist them in making informed buying decisions.
- Collaborated with the finance and service departments to ensure a seamless transaction process and enhance overall customer satisfaction.
- Actively participated in dealership promotional events and community outreach programs to increase brand awareness and drive showroom traffic.
Team Lead
Walmart
Laurel, MD
10.2021 - 01.2023
- Supervised and coordinated daily activities of team members to ensure efficient and effective store operations, aligning with Walmart’s standards and customer service goals.
- Led team meetings to communicate store objectives, provide training, and motivate staff, fostering a collaborative and productive work environment.
- Assisted in managing inventory levels by overseeing stock replenishment, conducting cycle counts, and ensuring accurate product placement and pricing.
- Analyzed sales data and key performance metrics to identify opportunities for improvement and implement strategies to enhance team performance and sales growth.
- Collaborated with department managers to implement merchandising plans and promotional activities, optimizing product visibility and driving increased sales.
Assistant Manager
Sugarboo & Co.
Dania, FL
01.2021 - 07.2021
- Assisted in overseeing daily store operations, ensuring a welcoming and visually appealing environment that aligns with the brand's unique aesthetic and customer experience standards.
- Supported the Store Manager in driving sales and achieving financial targets by implementing effective merchandising strategies and monitoring key performance indicators.
- Trained, supervised, and motivated team members to deliver exceptional customer service, fostering a positive and engaging shopping experience for all customers.
- Managed inventory control processes, including receiving shipments, conducting regular stock counts, and maintaining accurate inventory records to prevent shrinkage.
- Collaborated with the Store Manager to plan and execute in-store events and promotions, enhancing customer engagement and increasing foot traffic.
Supervisor
Boucher Brothers
11.2020 - 07.2021
- Led and managed a team of service associates to ensure high-quality beach and pool management services, fostering a culture of exceptional customer service and hospitality.
- Coordinated daily operations, including the setup and breakdown of beach equipment, to maintain a seamless and efficient guest experience.
- Monitored inventory levels of beach equipment and supplies, placing orders and managing logistics to ensure availability and operational efficiency.
- Trained and mentored new staff members, implementing best practices and company standards to enhance team performance and service delivery.
- Addressed and resolved guest concerns and complaints promptly and professionally, enhancing customer satisfaction and loyalty.
Education
High School Diploma -
South Broward High School
Hollywood, FLSome College (No Degree) - Communications
University of Maryland, Baltimore County
Baltimore, MDSkills
- Leadership skills
- Team training
- Automobile systems knowledge
- Time management
- Interpersonal communication
- Customer service excellence
- Pressure resilience
- Quick learner
- Adaptability
References
- Tyler Walker, Walmart, 443-204-4151
- Yoshi Yamamoto, Toyota Of Hollywood, 954-600-1601
- Erick Quintana, Arcadia, 847-239-3862
Languages
- Portuguese, Very good command
- Spanish, Fluent
- English, Fluent
Timeline
Car Salesman
Toyota of Hollywood
11.2024 - 07.2025
Car Salesman
Sheehy Toyota of Laurel
08.2023 - 05.2024
Regional Manager
Arcadia
01.2023 - 08.2024
Team Lead
Walmart
10.2021 - 01.2023
Assistant Manager
Sugarboo & Co.
01.2021 - 07.2021
Supervisor
Boucher Brothers
11.2020 - 07.2021
High School Diploma -
South Broward High School
Some College (No Degree) - Communications
University of Maryland, Baltimore County
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