Joseph Walker
Mount Clemens,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. In addition, A Dynamic Patient Care Technician with a proven track record at Henry Ford Hospital, showcasing expertise in vital signs monitoring and exceptional communication skills. Excelled in creating safe, inclusive environments and improving patient satisfaction. Trained new technicians, demonstrating adaptability and a commitment to excellence in healthcare.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Henry Ford Hospital
09.2023 - Current
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Patient Care Technician
McLaren Macomb Hospital
12.2019 - 09.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Sales Associate
Walmart
12.2017 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
McDonald’s
10.2015 - 12.2017
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Lakeview High School
Saint Claire Shores Skills
- Vital signs monitoring
- Infection control standards
- ADL support
- CPR/AED
- Medical terminology knowledge
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
- Organization and Time Management
Timeline
Patient Care Technician
Henry Ford Hospital
09.2023 - Current
Patient Care Technician
McLaren Macomb Hospital
12.2019 - 09.2023
Sales Associate
Walmart
12.2017 - 11.2019
Crew Member
McDonald’s
10.2015 - 12.2017
Lakeview High School
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