Joseph Wallace
Cordova,TN
Summary
Reliable and upbeat Salesman successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Saleperson
Ford Autonation Wolfchase
03.2019 - 03.2023
- Generated new leads through networking and attending industry events.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Direct Sales Agent
Comcast Cable Company
04.2009 - 05.2011
- Met existing customers to review current services and expand sales opportunities.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Wrote reports outlining activities and sales.
- Managed all field sales and service promotions for Comcast business.
Salesperson
Paul Benton Nissan
09.2008 - 08.2009
Car Salesman
Ted Russell Nissan
04.2007 - 09.2008
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price,
- Negotiated purchase prices and explained sales, warranty, and optional products.
Car Salesman
Rogers GMC
01.2006 - 11.2007
- Listened to customer needs and desires to identify and recommend optimal products.
Car Salesman
Grayson Pontiac
02.2005 - 10.2006
- Developed strong rapport with customers and created positive impression of business.
Car and Truck Sales
Rogers Hyundai
01.2000 - 12.2005
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Production Technician
Sea Ray Boats
02.1996 - 12.2000
- Prepared reports and technical documentation of day-to-day production processes.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Reported on findings and made proactive and targeted recommendation to senior leaders.
- Made sure that products were produced on time and are of good quality.
- Utilized calipers, micrometers and height gauges to calibrate and adjust machinery.
- Selected material quantities or processing methods needed to achieve efficient production.
- Assisted engineers in developing, building, and testing prototypes and products.
- Promptly documented and reported all defective equipment and hazardous conditions.
Education
Bachelor Of Administrative Studies - Business Administration
East Tennessee State University
Johnson City, TN05.1987
Skills
- Customer Needs Assessments
- Consultative Sales Approach
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Positive Customer Engagement
- Exceeding Customer Expectations
- Engaging with Diverse Customers
- Energy and Physical Stamina
- Store Policies and Procedures
Additional Information
Served in the United States Army from 1987-1994
Timeline
Saleperson
Ford Autonation Wolfchase
03.2019 - 03.2023
Direct Sales Agent
Comcast Cable Company
04.2009 - 05.2011
Salesperson
Paul Benton Nissan
09.2008 - 08.2009
Car Salesman
Ted Russell Nissan
04.2007 - 09.2008
Car Salesman
Rogers GMC
01.2006 - 11.2007
Car Salesman
Grayson Pontiac
02.2005 - 10.2006
Car and Truck Sales
Rogers Hyundai
01.2000 - 12.2005
Production Technician
Sea Ray Boats
02.1996 - 12.2000
Bachelor Of Administrative Studies - Business Administration
East Tennessee State University
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