Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Walsh

Cincinnati

Summary

Dynamic professional with experience at Great Parks of Hamilton County, excelling in customer service and teamwork. Recognized for enhancing guest satisfaction through proactive problem-solving and attention to detail. A fast learner skilled in workload management, ensuring efficient operations while maintaining a clean and safe environment.

Overview

2
2
years of professional experience

Work History

Outdoor Assistant

Great Parks of Hamilton County
03.2024 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism
  • Ensured availability of clean golf carts for guests by performing regular cleaning routines.
  • Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
  • Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Checked driving range and grounds daily to identify and manage maintenance needs.
  • Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
  • Observed guests for proper use of equipment and respectful behavior on property.
  • Kept golf course equipment stored properly and reported maintenance needs.
  • Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
  • Optimized pace of play on the course by monitoring player speed and providing guidance when necessary.

Line Cook

AMC Theatres
09.2023 - 03.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

No Degree - Business Analytics And Sports Management

Ohio University
Athens, OH
05-2030

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Problem-solving
  • Workload management
  • Task prioritization

Timeline

Outdoor Assistant

Great Parks of Hamilton County
03.2024 - Current

Line Cook

AMC Theatres
09.2023 - 03.2024

No Degree - Business Analytics And Sports Management

Ohio University

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