Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Walton

Brooklyn,NY

Summary

Senior Facilities Manager with +10 years of experience. Proficient with customer relations, building proposals, Building operations , tenant and employee relations.
Including technical, project, staffing, and administrative. Managing the entire site environment including data centers, communications infrastructure, software maintenance, and security.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Facility Operations Manager

The Shed
03.2023 - Current
  • Managed supervisor tracking system for inventory and ordered supplies to keep facility resources readily available.
  • Collaborated with the CFO in minimizing department overspending and creating cost efficient results.
  • Led facility management staff and consultants in producing more efficient business plans that focused on facility operations.
  • Collaborated with security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Supervised staff of 14 in day-to-day activities.
  • Managed Union relationships between Local 30,Local 94,Local 1 and 32BJ.
  • Tracked and documented operational and financial records to perform analysis of performance and costs.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Recruited, hired, and trained initial personnel, working to establish key internal function
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Interacted well with customers & clients to build connections and nurture relationships.
  • Managed Building wide take overs from load in to Load out.
  • Served as point of contact for internal and external customers seeking support and information.
  • Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
  • Collaborated with other departments to foster efficient use of facility space and resources.
  • Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
  • Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
  • Updated tracking system monitoring facilities-related materials, supplies and equipment.
  • Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
  • Conducted regular facility inspections to identify repair needs or improvements.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
  • Oversaw facility expansions, ensuring smooth transitions during construction phases while minimizing disruptions to operations.
  • Reduced operational costs through effective resource management and strategic planning.

Facilities Site Manager

ISS Facilities/ JFK International Airport
12.2021 - 12.2022
  • Complied with safe operating practices and assessed operational procedures against best practices
  • Supervised contractor work processes and adherence to project schedule
  • Read pump controls and piping configurations, testing calibration and monitoring equipment
  • Trained managers of each department in safety protocols and procedures
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites
  • Delegated assignments based on plans, project needs and knowledge of individual team members
  • Attended weekly meetings to discuss safety procedures, compliance issues and facility maintenance
  • Scheduled vendor and service companies for various types of operations
  • Verified completed projects met approved time, quality and cost estimates
  • Created weekly and monthly reports and presentations for management team
  • Managed site development with assistance from civil engineers and complied with city and county ordinances
  • Built and maintained vendor relationships, serving as main liaison for gaining building access
  • Interviewed, hired and trained new workers
  • Coordinated site investigations, documented issues and escalated to executive teams
  • Supervised and handled monthly Budgets of 300,000
  • Provide high level customer service and ensure compliance to all company's rules and regulations
  • Ensure customer satisfaction by responding to customer enquiries in responsive manner
  • Manage daily on-site operations such as headcount, check-ins of employees to ensure staff's availability during working hours
  • Train all temporary employees and new hired staff in line with company policies and procedures
  • Organize business review meetings with clients to improve performance continuously and qualitatively
  • Monitor all company activities and ensure compliance with company procedures and policies
  • Recruit, train and induct employees to achieve and maintain designed staffing pattern
  • Organize and conduct interviews and perform background investigation and provide on site tests to all prospective employees
  • Coordinate with supervisors and management to plan activities for higher productivity on production site
  • Develop and maintain relationship with management and supervisors to resolve employee issues, concerns and grievances as per existing company policy
  • Develop ways to retain all employees through motivation and encouragement
  • Manage employee pool by hiring, retaining or terminating of same, evaluate performance and counsel employees to improve performance
  • Maintain weekly temporary payroll and employee personal files to facilitate effective personnel management
  • Provide orientation to employees in terms of company values and culture to affiliate employees as per organizational requirement.

Properties Director

Bungalow Living co
12.2019 - 01.2022
  • Managed maintenance activities, including supervising staff and inspecting equipment
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards
  • Inspected alarm systems and smoke/CO2 Detector monitors to comply with fire, carbon monoxide and other safety levels
  • Coordinated with outside vendors to complete large property repairs and complex building repairs
  • Assisted team in completing job tasks quickly and accurately with appropriate use of instruments and tools
  • Monitored and Managed 90 properties in New York City/tree-state area
  • Oversaw building improvements to update facilities and meet tenant requirements
  • Managed spending to ensure adherence with budget
  • Maintained records of payments, vendor pricing, energy usage and activity reports
  • Minimized costs by working and negotiating with multiple suppliers
  • Directed bidding and selection processes to find external contractors for specialized projects.

Facilities/Operations Supervisor

Alliance of Resident Theatres
07.2013 - 12.2019
  • Oversee and coordinate the workers who maintain and repair electrical, plumbing, ventilation and other building systems
  • Responsible for evaluating problematic systems or facilities and determining what installation or repair services need to be performed
  • Maintenance-related duties include performing initial evaluations of building systems and distributing work assignments
  • Hire workers, organize schedules, and assign work activity
  • May perform training to ensure individuals have all the requisite skills
  • Additional responsibilities include developing and implementing maintenance procedures and maintaining personnel records
  • Evaluate each worker's performance to ensure quality operations
  • Also investigate accidents and prepare relevant reports.
  • Supervised staff of 10 in day-to-day activities.
  • Streamlined operations processes, resulting in cost savings and increased productivity.
  • Improved facility efficiency by implementing preventive maintenance programs and scheduling routine inspections.
  • Established strong vendor relationships to ensure timely delivery of supplies and services at competitive prices.
  • Oversaw the installation of new equipment, ensuring proper setup and alignment with operational goals.
  • Managed outsourced service providers, ensuring quality control and adherence to contractual obligations.
  • Achieved higher safety standards through regular staff training and adherence to OSHA guidelines.

Education

Associates -

City University of New York, Medgar Evers College

Skills

  • Microsoft Word/ Office/ Excel
  • Blueprint Reading
  • Budgeting
  • Construction Management
  • Property Management
  • Project Management
  • Project Planning
  • Facilities management
  • Conflict management

Certification

  • Aerial Lift Certification
  • HVAC Certification
  • Forklift Certification
  • OSHA 10
  • F03-Certificate of assembly

Timeline

Senior Facility Operations Manager

The Shed
03.2023 - Current

Facilities Site Manager

ISS Facilities/ JFK International Airport
12.2021 - 12.2022

Properties Director

Bungalow Living co
12.2019 - 01.2022

Facilities/Operations Supervisor

Alliance of Resident Theatres
07.2013 - 12.2019

Associates -

City University of New York, Medgar Evers College

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Joseph Walton