Joseph Wanser
Wellington
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through communication and problem-solving skills. Utilizes communication skills to collaborate with team members and create welcoming atmosphere.
Overview
17
17
years of professional experience
Work History
Construction/Home Remodeling Assistant
JW Quality Builders
01.2024 - 03.2025
- Boosted efficiency on job sites by keeping work areas clean and organized throughout the duration of each project.
- Minimized waste during remodeling projects by accurately measuring materials before cutting or installation processes began.
- Enhanced customer trust in our services by conducting thorough post-project walkthroughs with clients to ensure complete satisfaction with the final result.
- Ensured accurate project documentation by diligently updating progress reports, inventory lists, and timekeeping records.
Server/Bartender
Friday's Restaurant
08.2008 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Wellington High School
Wellington, FL06-1997
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
Timeline
Construction/Home Remodeling Assistant
JW Quality Builders
01.2024 - 03.2025
Server/Bartender
Friday's Restaurant
08.2008 - 03.2020
High School Diploma -
Wellington High School
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