Summary
Overview
Work History
Education
Skills
Weightlifting
Timeline
Generic

Joseph Waple

Jacksonville,FL

Summary

Proven achiever with extensive experience in customer service and sales, notably at FRS Roofing. Expert in enhancing client satisfaction and expanding customer bases, leveraging strong work ethic and exceptional customer service skills. Demonstrated ability to thrive in high-volume settings, achieving significant sales growth through effective suggestive selling and guest engagement. I'm dependable in my position and can adapt to any new protocol/regulations. Successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I would love the opportunity to take my skillset to your work enviroment!

Overview

2
2
years of professional experience

Work History

Server

Outback Steakhouse
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated genuine relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Sales Representative

FRS Roofing
12.2023 - 05.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Bachelor of Science - Finance

Florida State College At Jacksonville
Jacksonville, FL
08.2027

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Professional Appearance
  • High-volume dining
  • Service prioritization
  • Sales expertise
  • Performance Improvement
  • Suggestive Selling
  • Guest Engagement

Weightlifting

Weightlifting is more than just a hobby for me; it's a key part of my personal development. It Involves lifting weights to build strength and endurance, but it also teaches me valuable lessons in discipline, perseverance, and goal-setting. Through this practice, I push my limits, achieve personal milestones, and develop a strong work ethic that positively impacts other areas of my life.

Timeline

Sales Representative

FRS Roofing
12.2023 - 05.2024

Server

Outback Steakhouse
02.2023 - Current

Bachelor of Science - Finance

Florida State College At Jacksonville
Joseph Waple