Joseph Watkins

Rhome,TX

Summary

I am a autodidactic in my free time i will teach myself networking concepts and build my own virtual networks. i have a virtual machine that I will install operating systems on like ubuntu or kali to familiarize myself with the operating systems.

Overview

years of professional experience

Certification

Work History

Dental Assistant/tech Support

Cross Timbers Dental

Flower Mound, TX

06.2023 - Current

Served as first point of contact for incoming technical service calls and emails.
Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
Assisted customers with password resets, account unlocks, and security settings adjustments.
Provided technical support and troubleshooting services to end-users experiencing hardware and software issues.
Took digital X-rays of teeth using radiographic equipment.
Applied protective coating of fluoride to teeth during dental procedures.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Maintained up-to-date knowledge of the latest technology trends, tools, and best practices in technical support.

Education

High School Diploma -

Northwest High School

Rhome, TX

05-2021

Skills

Active listening
Networking
Critical thinking
Time management
Troubleshooting

Maintenance & repair
Calm under pressure
Excellent communication
[A net] certified

Affiliations

i go to the gym
build virtual netwokrs
tinker with my pc

Certification

A+ cert
Net+ cert

Timeline

Dental Assistant/tech Support

Cross Timbers Dental

06.2023 - Current

A+ cert
Net+ cert

High School Diploma -

Northwest High School

Joseph Watkins

Summary

Overview

Work History

Dental Assistant/tech Support

Education

High School Diploma -

Skills

Affiliations

Certification

Timeline

Dental Assistant/tech Support

High School Diploma -

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