Summary
Overview
Work History
Education
Skills
Timeline
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Joseph W. Dulya

Pittsburgh,PA

Summary

MBA Finance student at Robert Morris University with hands-on experience in financial management and team leadership. Skilled in budgeting, Excel, and collaborative operations. Seeking a rotational internship to gain real-world finance experience and apply academic knowledge to contribute to a dynamic finance team.

Overview

8
8
years of professional experience

Work History

Car Wash Attendant / Shift Manager

16 Suds Car Wash
08.2022 - Current
  • - Supervise day-to-day shift operations and staff, ranking in the top 4 of 20 employees in seniority.
  • - Delegate responsibilities and ensure efficient workflow during high-traffic periods.
  • - Maintain quality service standards and handle customer issues professionally.

Skate Guard

Ice Castle Rink, Castle Shannon
08.2021 - 02.2022
  • Participated in ongoing training opportunities to stay current on industry best practices and enhance job performance in critical areas like emergency response planning and incident management protocols.
  • Provided exceptional customer service in high-pressure situations, calmly resolving conflicts among patrons when necessary.
  • Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
  • Improved skate rental efficiency by maintaining an organized inventory and assisting customers with proper sizing.

Cashier

Giant Eagle
07.2021 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Scorekeeper

Private Individual
10.2017 - 02.2021
  • Set up, checked and broke down equipment for each Type game.
  • Documented game actions to accurately update league, player and team statistics.
  • Reduced errors in scoring records through meticulous attention to detail when documenting game statistics.
  • Facilitated seamless transitions between games by preparing all necessary materials and equipment for scorekeeping prior to each event.

Education

Master of Business Administration - Finance

Robert Morris University
Moon Township, PA

Skills

  • - Financial Reporting & Budgeting
  • - Microsoft Excel (PivotTables, VLOOKUP, formulas)
  • - Bloomberg Terminal Proficiency
  • - Team Collaboration & Leadership
  • - Time Management
  • Strong communication skills
  • Teamwork and contribution
  • Customer service
  • Physical stamina and strength

Timeline

Car Wash Attendant / Shift Manager

16 Suds Car Wash
08.2022 - Current

Skate Guard

Ice Castle Rink, Castle Shannon
08.2021 - 02.2022

Cashier

Giant Eagle
07.2021 - 11.2021

Scorekeeper

Private Individual
10.2017 - 02.2021

Master of Business Administration - Finance

Robert Morris University

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Joseph W. Dulya