JOSEPH WEISMAN
Algonquin,IL
Summary
Results oriented leader with a commitment to excellence and more than 20 years of managerial experience. Effective collaborator promoting employee development, innovative practices and sales excellence. Proven history of efficiency and reliability.
Overview
12
12
years of professional experience
Work History
Owner
Chicago Joe's Sports Collectibles
Chicago, IL
10.2023 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
ASSOCIATE MANAGER
Strategic Education Inc.
07.2021 - 09.2023
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to client satisfaction
- Remedied issues and conflicts among workers using negotiation and active listening
- Oversaw training and onboarding process for all newly hired employees within Corporate Activation.
SENIOR ACCOUNT MANAGER
Strategic Education Inc.
07.2020 - 07.2021
- Mentored Account Managers to develop skills and increase company revenue with a portfolio of corporate partnerships
- Provided extensive support in sales, technical and business areas to key accounts
- Worked with numerous corporate partners to develop strategic business and account plans.
DEALER SERVICES MANAGER
Strategic Education Inc
09.2017 - 07.2020
- Built relationships with customers and community to establish long-term business growth with the Stellantis group
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Collaborated with upper management to implement continuous improvements and exceed individual and team goals.
DIRECTOR OF OPERATIONS
Strategic Education Inc.
05.2017 - 09.2017
- Oversaw day-to-day production activities in accordance with business objectives with organization's relationship with Verizon Fios Operations
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity
- Collaborated with senior management to develop and execute long-term corporate goals, objectives, and monthly enrollment expectations.
ONSITE PROGRAM MANAGER
Strategic Education Inc.
11.2015 - 05.2017
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions at a Verizon Call Center
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Established team priorities, maintained schedules and monitored performance while exceeding monthly enrollment expectations.
CAREER SERVICES COORDINATOR
Everest College
08.2012 - 09.2015
- Connected with businesses and recruiters to build relationships and increase opportunities for students
- Developed career and education plans based on individual needs and equipped students with job search skills to increase success chances
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
Education
Masters Business Administration -
Strayer University
Herndon, VA09.2022
Timeline
Owner
Chicago Joe's Sports Collectibles
10.2023 - Current
ASSOCIATE MANAGER
Strategic Education Inc.
07.2021 - 09.2023
SENIOR ACCOUNT MANAGER
Strategic Education Inc.
07.2020 - 07.2021
DEALER SERVICES MANAGER
Strategic Education Inc
09.2017 - 07.2020
DIRECTOR OF OPERATIONS
Strategic Education Inc.
05.2017 - 09.2017
ONSITE PROGRAM MANAGER
Strategic Education Inc.
11.2015 - 05.2017
CAREER SERVICES COORDINATOR
Everest College
08.2012 - 09.2015
Masters Business Administration -
Strayer University