Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
13
13
years of professional experience
Work History
FDD Orderfiller
Walmart DC
12.2024 - Current
Filled customer orders, ensuring timely and accurate delivery.
Organized stock and maintained inventory levels for seamless order fulfillment.
Packed items securely for shipment, reducing damage during transit.
Assisted in maintaining clean and safe warehouse environment.
Collaborated with team members to fulfill large orders quickly.
Operated warehouse equipment safely to move and stage products.
Enhanced productivity by organizing workstations and materials.
Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
Lead Mental Health Technician
Wagoner Community Hospital
08.2022 - Current
Documented patient progress accurately, maintaining confidentiality while adhering to HIPAA regulations and facility guidelines.
Conducted comprehensive assessments to gather essential information about each patient''s history, symptoms, risks factors, strengths, and needs.
Contributed to the improvement of facility procedures through participation in staff meetings, trainings, and quality assurance initiatives.
Assisted therapists in developing and updating treatment goals, ensuring relevant interventions were implemented for optimal outcomes.
Enhanced patient care by implementing individualized treatment plans and collaborating with multidisciplinary teams.
Improved team efficiency by streamlining communication channels between mental health professionals within the facility.
Reduced instances of aggressive behavior in patients through effective crisis intervention techniques and de-escalation strategies.
Facilitated group therapy sessions to help patients develop coping skills, build social connections, and improve overall wellbeing.
Managed challenging cases effectively through strong problem-solving abilities combined with a calm and empathetic demeanor.
Increased patient satisfaction by providing compassionate support and encouraging open communication regarding their mental health needs.
Collaborated closely with psychiatric nursing staff in monitoring patient medication adherence rates for improved outcomes.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Maintained a safe and therapeutic environment for patients by conducting regular safety checks and adhering to established protocols.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Monitored patient behavior and immediately reported changes to supervising physician.
Collaborated closely with mental health professionals with treatment plan implementation.
Participated in patient education, helping to reinforce concepts and treatment plans.
Field Supervisor
United Locating Services
01.2018 - 08.2022
Monitored employee performance for compliance with regulations and policies.
Supervised field operations teams to complete projects within established timelines.
Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
Resolved customer complaints to maintain satisfaction and loyalty.
Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
Presented weekly and monthly performance reports to demonstrate team progress.
Planned and scheduled field activities according to set timelines and order of operations.
Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
Enhanced team productivity by implementing efficient scheduling and task allocation strategies.
Developed safety protocols to minimize workplace accidents, fostering safer work environment.
Conducted investigations and detailed recordings and reports over damaged and live blowing gas lines.
Managed a team of 25 responsible for all of north eastern Oklahoma.
Worked 24/7 ONCALL
Boosted employee morale and retention by fostering a positive work environment and offering professional development opportunities.
Contributed to increased revenue generation by identifying potential new business opportunities within existing client contracts.
Assisted upper management in formulating strategic plans for business growth within the fieldwork sector.
Increased client satisfaction levels through clear communication, setting realistic expectations, and consistently meeting deadlines.
Monitoring employees usage of equipment to ensure safety procedures are met.
writing weekly or daily reports on production with detailed explanations to why.
Welding Floor Manager
Qulaserv Solutions
05.2012 - 01.2018
Supervised welding projects for timely completion, ensuring adherence to blueprints and specifications.
Enhanced welding quality by implementing and enforcing strict safety and procedural guidelines.
Ensured consistent weld quality through frequent visual inspections and non-destructive testing methods.
Mentored junior welders, sharing industry expertise to improve their skill sets and productivity levels.
Increased production efficiency, closely monitoring welder performance and providing timely feedback.
Maintained accurate documentation of all welding activities, ensuring proper recordkeeping for future reference.
Implemented cost-saving measures by optimizing material usage and minimizing welding defects.
Developed customized welding procedures for specific applications, improving overall project outcomes.
Managed inventory of consumables and materials to prevent delays in project timelines due to shortages.
Collaborated with cross-functional teams to ensure smooth project execution and high-quality results.
Coordinated with engineering teams on design modifications, reducing potential issues during fabrication stages.
Streamlined workflow with effective resource allocation and scheduling of tasks.
Utilized blueprints and diagrams to compare finished products against design specifications.
Inspected welds and checked critical measurements to meet specifications.
Prepared welding equipment to perform advanced welding work.
Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
Observed hydrostatic and dimension tolerance tests to evaluate weld quality and conformance to specifications.
Supervised ongoing daily production phases.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Managed staff hiring, training and supervision.
Cultivated professional working relationships with peers and supervisors.
Created and implemented strategies for improving operational efficiency and accuracy.
Monitored daily and weekly key performance indicators to maintain on-track status.
Education
Therapeutic Options Instructor - De Escalation And Restraining Instructor
Therapeutic Options
Oklahoma City, OK
05-2019
Master Welder - Professional Welder
Tulsa Welding School
Tulsa, OK
05-2014
Skills
Time management
Attention to detail
24/7 oncall
Team leadership
Decision-making
Verbal and written communication
Staff management
Task delegation
Goal setting
Project management
Relationship building
Staff development
Policy implementation
Conflict resolution
Emergency response
Public speaking
Critical conversations
Reliable
Self motivated
Goal oriented
Ability to handle multiple large projects at once
Planning and coordination
New hire training
Strong work ethic and integrity
Influencing others
Crisis management
Professional References
Omega Holman
(405) 595-8848
Walmart DC (Manager)
Wagoner community hospital
Michael Kemper
(918) 704-0697
Qualserv Solutions
Welding supervisor
Sue Morgan
(918) 344-0651
Wagoner community hospital
Charge nurse
Timeline
FDD Orderfiller
Walmart DC
12.2024 - Current
Lead Mental Health Technician
Wagoner Community Hospital
08.2022 - Current
Field Supervisor
United Locating Services
01.2018 - 08.2022
Welding Floor Manager
Qulaserv Solutions
05.2012 - 01.2018
Therapeutic Options Instructor - De Escalation And Restraining Instructor