Hi, I’m
Joseph West
Buffalo,NY
Overview
12
years of professional experience
1
Certificate
Work History
Medtronics, Inc.
Case Specialist
08.2016 - 11.2024
Job overview
- Improved case resolution times by streamlining workflow processes and prioritizing tasks effectively.
- Increased client satisfaction by providing timely updates, addressing concerns, and offering solutions to problems.
- Enhanced team collaboration with regular communication, sharing of resources, and support for colleagues.
- Reduced errors in case handling by implementing a thorough review process before submitting reports.
- Conducted comprehensive assessments of clients'' needs, developing tailored strategies for each individual case.
- Optimized workload management to handle high-volume cases without compromising accuracy or attention to detail.
Sunbelt Staffing
Surgical Technologist
07.2013 - 08.2016
Job overview
- Ensured operational readiness of the instruments, supplies, and equipment necessary during the surgical procedure
- Managed sterile table setup with instruments, supplies, equipment, and medications/solutions needed for procedure
- Demonstrated strong knowledge and skills to deliver quality patient care during the operative procedure
- Remain constantly on vigil for maintenance of the sterile field.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
HUNT Real Estate
Licensed Real Estate Salesperson
12.2013 - 12.2015
Job overview
- Remained in constant communication with prospective sellers, advised on pricing and staging, and managed all transaction procedures
- Fostered positive ties and offered information to clients, while developing property information packages, construction investment analyses, market value analyses, and marketing reports
- Introduced prospective buyers, counseled on bids and responses to counters, and managed purchasing procedures
- Generated leads through cold calling, networking, and referrals.
- Increased home sales by implementing targeted marketing strategies and conducting thorough market research.
- Assisted clients in finding their ideal properties by carefully assessing their needs and preferences.
- Negotiated favorable deals for both buyers and sellers, leading to successful transactions and repeat business.
- Hosted open houses and private showings, effectively showcasing properties to potential buyers.
Solient Health
Surgical Technologist
01.2013 - 07.2013
Job overview
- Ensured operational readiness of the instruments, supplies, and equipment necessary during the surgical procedure
- Managed sterile table setup with instruments, supplies, equipment, and medications/solutions needed for procedure
- Demonstrated strong knowledge and skills to deliver quality patient care during the operative procedure
- Remain constantly on vigil for maintenance of the sterile field.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Contributed to successful operations by assembling and organizing surgical equipment with precision.
- Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
- Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
Education
Kaplan University-Davenport CampusDavenport, IA
Associate's degree from Paralegal Studies
09.2015
University Overview
U.S.A.Fort Sam Houston, TX
Certificate from Surgical technology
11.2006
University Overview
Skills
- Strong legal sector and technology learning curve; possess well-developed research and analytical skills to quickly master all aspects of industry landscape
- Adept at seeking the best method to resolve problem in innovative and objective manner Employs computing and technology skills to enhance accuracy and speed of all tasks undertaken
- Military achievements include Army Achievement Medal in 2008, along with a Global War on Terrorism Service Medal; assumed full accountability for over $1,000,000 of command equipment during multiple overseas deployments
- As surgical technologist facilitated safe and effective conduct of invasive surgical procedures, ensuring that operating room environment is safe, and that equipment functioned properly
- Demonstrate an unwavering commitment to providing exceptional customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty Core competencies include-
- Computing and Research Skills
- Real Estate Transactions/Legalities
- Multitasking/Time Management
- Effective Communications
- Problem Solving
- Negotiation/Conflict Resolution
- Case Planning
- Policy Knowledge
Accomplishments
Accomplishments
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- BLS Training
- Surgical Technologist Training - 12 years
Timeline
Case Specialist
Medtronics, Inc.
08.2016 - 11.2024
Licensed Real Estate Salesperson
HUNT Real Estate
12.2013 - 12.2015
Surgical Technologist
Sunbelt Staffing
07.2013 - 08.2016
Surgical Technologist
Solient Health
01.2013 - 07.2013
Kaplan University-Davenport Campus
Associate's degree from Paralegal Studies
U.S.A.
Certificate from Surgical technology