Joseph Westervelt

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Trained and developed team members to build human capital.
• Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
• Improved customer satisfaction with thorough inspections, accurate diagnoses, and effective communication of repair needs.
• Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.
• Mentored junior mechanics in the shop, sharing knowledge of best practices for trailer repair work.
• Troubleshot problems and implemented solutions to fix issues with brakes.
• Repaired and installed bodywork such as panels and nose rails.
• Fabricated parts and welded connections.
• Documented all actions in computer system.
• Ran diagnostic procedures for electrical issues.
• Diagnosed mechanical problems for repair or replacement.
• Improved trailer safety by conducting thorough inspections and identifying necessary repairs.
• Reduced downtime for trailers by efficiently diagnosing and resolving mechanical issues.

team coordinator

D.O.T inspection and repairsheavy duty fleet mechanic

ase master certified 20+ years hands on repairs

Fabricating / welding

Brakes, Suspension, Electrical circuitry

hydraulic systems, air system, fire apparatus/pumps

fork lift certified, hostler certifed, Class A driver

Fleet Mechanic all hand on repairs

I probably learned 75 % of my knowledge and skills with this company. started as a parts guy and ended as the owners lead guy. I ran the mobile service truck for close to

4.5 years. great company owner retired.