Joseph Wetherell
Tallahassee,FL
Summary
Accomplished Transportation Specialist with a proven track record at American Tire Distributors, enhancing operational efficiency and customer satisfaction. Expert in route optimization and DOT compliance, I significantly improved delivery metrics and resolved issues swiftly. Skilled in managing schedules and mentoring teams, my leadership boosted employee engagement and performance.
Offering solid foundation in logistics and supply chain management, eager to learn and grow in this field. Brings ability to quickly grasp new concepts and adapt to evolving requirements, with skills in data analysis and route optimization. Ready to use and develop communication and organizational skills in [Desired Position] role.
History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in operating [Type] equipment, updating computer systems and coordinating paperwork.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Transportation Specialist
American Tire Distriubutors
08.2018 - Current
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Coordinated schedules and communicated changes to customers.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
Manager
Lowes Home Improvment
03.2017 - 03.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
CDL Truck Driver
Kemmerer Sales
06.2003 - 09.2016
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed on-time deliveries by choosing best and most efficient routes.
- Successfully avoided time delivery delays by carefully planning best routes.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Filled out load paperwork and DOT-mandated log books.
Education
No Degree -
John Gray High School
06-1980
Skills
- Managing schedules
- Documentation management
- Load planning
- Assisting customers
- Route optimization
- DOT compliance
- Transportation planning
Accomplishments
- Supervised team of [Number] staff members.
Certification
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
- Hazardous Materials Endorsement (HME) - Transportation Security Administration (TSA).
- First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
- Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
5 year driver excelence
award from American Tire Distributor for driver excellence accident free
Languages
English
Timeline
Transportation Specialist
American Tire Distriubutors
08.2018 - Current
Manager
Lowes Home Improvment
03.2017 - 03.2018
CDL Truck Driver
Kemmerer Sales
06.2003 - 09.2016
No Degree -
John Gray High School