Joseph Whisenhunt
HCA Health One, Aurora Denver Cardiology Associates
Denver,CO
22
years of professional experience
1
Certification
Results-driven Clinical Supervisor with expertise in staff development, patient relationship management, and quality assurance. Proven track record in enhancing patient care and mentoring clinical teams to achieve compliance and operational efficiency.
Work History
Licensed Clinical Supervisor
6 Years 9 Months- Developed and implemented clinical protocols to ensure compliance with healthcare regulations.
- Led multidisciplinary teams to enhance patient care quality and outcomes.
- Mentored junior staff in clinical best practices and professional development.
- Conducted regular performance reviews to assess staff competencies and identify training needs.
- Collaborated with physicians to streamline patient flow and improve service delivery efficiency.
- Facilitated continuing education sessions to support ongoing staff knowledge enhancement.
- Assessed patients, determined needs, and managed care.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Monitored adherence to ethical guidelines among clinical staff members, supporting their ongoing professional growth while maintaining high quality care standards.
- Conducted performance evaluations for clinical staff, identifying areas for development and implementing targeted training programs.
- Responded to patient complaints and concerns, restoring trust and maintaining clinic reputation for quality care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Lead Medical Assistant
5 Months- Training and assist Medical Assistants on patient rooming responsibilities.
- Train and assist all clinic staff on supply maintenance and storage. Including medications, immunizations and testing materials.
- Educate patients on new medication regimens, administration and possible side effects.
- Assist in clinic procedures.
- Specimen collection and testing.
- Order and maintain supplies and complete a routing inventory check.
Medical Assistant
5 Months- Coordinated appointment scheduling and follow-up communications for optimal patient flow.
- Educated patients on orthopedic procedures, promoting understanding and compliance with treatment plans.
- Prepared examination rooms, maintaining cleanliness and organization for efficient operations.
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Monitored patient vital signs, accurately recording information for physician review during consultations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Medical Assistant
4 Years 11 Months- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Taught patients about medications, procedures, and care plan instructions.
Business Owner / Lean Medical Examiner
5 Years 3 Months- Established strong customer relationships through excellent communication and attentive service.
- Specimen collection and preparation for testing.
- Complete medical history for Health and Life Insurance policies.
- Collect vitals and perform required testing per customer policy protocol.
- Working with twenty plus companies on examination standards proving high standards of care.
Phlebotomist
5 Years- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Processed specimens for laboratory analysis, adhering to strict quality control protocols.
- Maintained accurate patient records and documentation in accordance with HIPAA regulations.
- Educated patients and families on procedures, fostering a supportive environment for pediatric care.
- Trained new staff on phlebotomy techniques and best practices to enhance team performance.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Education
Associate of Applied Science - Medical Assisting
- Colorado LGBT Youth Council Scholarship Recipient
- 3.56 GPA
Skills
Clinical assessment
Clinical training
Direct patient care
Clinical skills
Quality assurance
Quality controls
EMR / EHR
Basic life support (BLS)
Basic life support
CPR and AED certification
HIPAA guidelines
Schedule management
Team supervision
Quality control
Staff development
Staff training programs
Training program development
Patient relationship management
Certification
Certified Clinical Medical Assistant
Timeline
Lead Medical Assistant
OptumHealth, New West Physicians
10.2022 - 03.2023Read More
Licensed Clinical Supervisor
HCA Health One, Aurora Denver Cardiology Associates
01.2020 - CurrentRead More
Medical Assistant
Orthopedic Center Of The Rockies
06.2019 - 11.2019Read More
Medical Assistant
Boulder Community Health
07.2014 - 06.2019Read More
Business Owner / Lean Medical Examiner
Whisenhunt Exams, LLC
04.2009 - 07.2014Read More
Phlebotomist
Children's Hospital Colorado Anschutz Medical Campus, Aurora
04.2004 - 04.2009Read More
Westwood College of Technology
Associate of Applied Science from Medical Assisting
Read More