Joseph Whitaker
Angola,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Parts Counter Person
Stutzman Power Equipment
05.2023 - 03.2024
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Oversaw team of [Number] employees.
- Researched vehicles and parts via physical catalogs and electronic means.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Examined returned parts for defects and exchanged defective parts or refunded money.
Purchasing Agent
KibbeChem INC.
08.2020 - 12.2022
- Verified shipments against receipts and received invoices
- Made and continued vendor relationships
- Negotiated parts pricing with vendors
- Handled all customer service issues quickly to maintain high satisfaction levels.
Parts Specialist
Yard N Gard
08.2019 - 08.2021
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
- Set up merchandise displays and organized parts on shelves to maximize customer interest and prevent overstocks
- Handled all customer service issues quickly to maintain high satisfaction levels.
Parts Counter Salesperson
Kenn-Feld Group LLC
09.2016 - 08.2019
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
- Set up merchandise displays and organized parts on shelves to maximize customer interest and prevent overstocks
- Handled all customer service issues quickly to maintain high satisfaction levels.
Convenience Store Assistant Manager
Speedway
11.2014 - 06.2015
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures
- Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
Meat Clerk
Holland Meat Market & Cafe
04.2011 - 06.2015
- Maintained excellent levels of food safety by frequently checking product dates and temperatures
- Priced orders daily by correctly wrapping, weighing and labeling cuts
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability
- Conducted proper operations of butchery equipment, including tenderizers, injectors and smoking ovens
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents
- Cut meats to customer specifications and answered questions about specialty products
- Restocked products based on available inventories and customer demands.
Parts Counterman
Goshen Farm And Lawn Center
03.2004 - 05.2010
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products
- Assisted customers with diagnosing problems for lawn equipment and purchasing necessary replacements
- Completed all sales and service documentation for customer and business records and provided receipts of purchase
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites
- Handled all customer service issues quickly to maintain high satisfaction levels.
Education
Associate of Arts in General Studies -
Three Rivers Community College
Poplar Bluff, MOHigh School Diploma -
Dexter High School
Dexter, MOSkills
- Parts ordering and management
- Customer relationship development
- Inventory coordination
- Parts replacement
- Customer needs assessment
- Supply ordering
- Verbal and written communication
- Team Collaboration
- Email Communication
- Display building
Timeline
Parts Counter Person
Stutzman Power Equipment
05.2023 - 03.2024
Purchasing Agent
KibbeChem INC.
08.2020 - 12.2022
Parts Specialist
Yard N Gard
08.2019 - 08.2021
Parts Counter Salesperson
Kenn-Feld Group LLC
09.2016 - 08.2019
Convenience Store Assistant Manager
Speedway
11.2014 - 06.2015
Meat Clerk
Holland Meat Market & Cafe
04.2011 - 06.2015
Parts Counterman
Goshen Farm And Lawn Center
03.2004 - 05.2010
Associate of Arts in General Studies -
Three Rivers Community College
High School Diploma -
Dexter High School
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