JOSEPH WHITNEY
Garden Grove,CA
Summary
Detail oriented professional with years of experience and a proven knowledge of conflict resolution customer communications and contract compliance Aiming to leverage my skills to successfully fill any role at your company Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Gate Attendant
Allied Universal Security
Newport Coast, CA
09.2024 - Current
- Perform standard access control for a high-end homeowner's association (HOA)
- Verify IDs and check the authorized access list to ensure security and compliance with HOA policies
- Deny entry to unauthorized individuals and provide clear communication about access requirements
- Maintain detailed logs of all entries and exits, ensuring accurate documentation
- Provide professional and courteous service while addressing residents and visitors
Behavioral Health Security Officer
Blackstone Consulting Inc
Anaheim, CA
05.2024 - 05.2025
- Conducted regular patrols of the facility grounds, buildings, and parking areas.
- Assisted with restraining and escorting violent or aggressive individuals as needed.
- Observed behavior of patients for signs of distress or unusual behavior patterns; notified supervisor promptly of changes in condition.
- Responded to alarms and emergency situations, following established protocols.
- Investigated suspicious activities or persons on premises; documented incidents in reports.
- Searched baggage, parcels, containers, vehicles entering the facility grounds for contraband items.
DISPATCHER
Securitas AB
Anaheim, CA
11.2021 - 04.2024
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Developed strategies for improving efficiency within the dispatch department.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Maintained logs of all incoming calls and assigned tasks.
- Participated in team meetings discussing changes in procedures or processes.
SECURITY FIELD SUPERVISOR
Securitas AB
Anaheim, CA
11.2021 - 04.2024
- Oversee activities directly related to providing security to the client and or property
- Direct and coordinate activities of fellow personal concerned with the security and status of the assigned property and or client
SECURITY OFFICER
Allied Universal Security
Anaheim, CA
07.2017 - 10.2021
- Monitor and authorize entrance and departure of employees visitors and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities such as equipment or property damage theft presence of unauthorized persons or unusual occurrences
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors windows and gates
LOAN AGENT
LoanMe
Anaheim, CA
01.2018 - 12.2018
- Assemble and compile documents for loan closings such as title abstracts insurance forms loan forms and tax receipts
- Verify and examine information and accuracy of loan application and closing documents
- Record applications for loan and credit loan information and disbursements of funds using computers
- Contact customers by mail telephone or in person concerning acceptance or rejection of applications
Education
High School Diploma -
ACCESS
Garden Grove, CA07.2012
Skills
- Surveillance techniques
- Incident reporting
- Access control
- Crisis management
- Emergency response
- Behavioral observation
- Documentation skills
- Conflict resolution
- Team leadership
- Data entry
- Customer service
- Time management
- Conflict resolution techniques
- Threat assessment
Certification
- Licensed Security Officer
- Licensed Process Server
References
- Roberto Dominguez, Securitas AB, Operations Manager, (714) 273-9473, roberto.dominguez@securitasinc.com
- Eric Freeman, Allied Universal Security, Operations Manager, (714) 981-7820, eric.freeman@aus.com
- Zachary Scheerer, Allied Universal Security, Account Manager, (714) 356-6553, zachary.Scheerer@aus.com
- Kevin Johnson, Prosegur, District Manager, (626) 272-5673, kevin.johnson@prosegur.com
- Salvador Herrera, Blackstone Consulting Inc, Health Security Officer Trainer (714) 644-5511
Timeline
Gate Attendant
Allied Universal Security
09.2024 - Current
Behavioral Health Security Officer
Blackstone Consulting Inc
05.2024 - 05.2025
DISPATCHER
Securitas AB
11.2021 - 04.2024
SECURITY FIELD SUPERVISOR
Securitas AB
11.2021 - 04.2024
LOAN AGENT
LoanMe
01.2018 - 12.2018
SECURITY OFFICER
Allied Universal Security
07.2017 - 10.2021
High School Diploma -
ACCESS
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