Joseph Whitten
Bossier City,LA
Summary
Results-driven Operations Manager with a strong background in distribution and supply chain management, skilled in proactively identifying and resolving potential issues to ensure seamless operations. Advanced proficiency in database and word processing software supports efficient data management and reporting. Proven track record of successful collaboration with consultants, area leaders, and team members to enhance processes and optimize cost control. Highly organized and detail-oriented, consistently meeting and exceeding business objectives while leveraging in-depth knowledge of operational and budget management techniques.
Overview
16
16
years of professional experience
Work History
Production Manager
Everything Marketing
06.2023 - Current
- Oversaw production schedules, ensuring timely completion of projects while maintaining quality standards.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime across production lines.
- Trained and mentored team members on operational best practices and safety protocols to foster a high-performance culture.
- Coordinated cross-functional teams to address production challenges, resulting in streamlined operations and improved communication.
- Developed and maintained standard operating procedures (SOPs) to ensure compliance with industry regulations and safety standards.
- Managed inventory levels effectively, optimizing stock management practices to support uninterrupted production flow.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Delivered direct feedback to senior management regarding project visibility and status.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Monitored team budgets to keep projects on task and avoid waste.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Reduced material waste, leading to cost savings, by optimizing production planning and inventory management.
Operations Manager
Murphy Bonded Warehouse
12.2020 - 06.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Devised business and technology strategies to create performance metrics, reporting and analysis systems in support of investigative operations.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Secured revenue and accurately monitored cash intake.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Defined business requirements, data models and report structures to enhance organizational efficiencies.
- Performed staff management, task allocation and materials coordination duties to surpass business goals.
- Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
Warehouse Manager
Murphy Bonded Warehouse
04.2017 - 11.2020
- Generated warehouse shipping documents, packing lists and invoices.
- Employed first-in-first-out protocols to reduce waste.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Trained staff on material handling processes to reduce shipping times.
- Loaded trucks for outbound orders and unloaded trucks for inbound orders.
- Operated forklifts to fill or empty overhead spaces.
- Supervised staff of five employees in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
Lead Warehouseman
Murphy Bonded Warehouse
03.2013 - 03.2017
- Received deliveries, scanned packages and updated orders in internal database.
- Recognized defective material and reported issues to management.
- Employed first-in-first-out protocols to reduce waste.
- Loaded trucks for outbound orders and unloaded trucks for inbound orders.
- Packaged items with appropriate materials to prevent damage during shipping.
Warehouse Clerk
Murphy Bonded Warehouse
05.2010 - 02.2013
- Received, stored and shipped goods and materials.
- Prepared inventory for shipment by attaching tags and labels.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Tracked inventory and conducted cycle counts to maintain accurate records.
Education
High School Diploma -
Parkway High School
Bossier City, LA03.2013
Skills
- Financial Statement Review
- Records Organization and Management
- Staff Management
- Problem-Solving
- Quality Assurance
- Training Management
- Inventory Management
- Workflow Optimization
- Staff scheduling
- Logistics Oversight
- Workplace Organization
- Delegating Work
- Dispatch Recordkeeping
- Route Planning and Adjustment
- Team development
- Safety management
- Manufacturing management
- Cost control
- Workflow optimization
- Material planning
- KPI tracking
- Supply management expertise
- Mechanical expertise
- Production planning
Timeline
Production Manager
Everything Marketing
06.2023 - Current
Operations Manager
Murphy Bonded Warehouse
12.2020 - 06.2023
Warehouse Manager
Murphy Bonded Warehouse
04.2017 - 11.2020
Lead Warehouseman
Murphy Bonded Warehouse
03.2013 - 03.2017
Warehouse Clerk
Murphy Bonded Warehouse
05.2010 - 02.2013
High School Diploma -
Parkway High School