Joseph Whittingham
Orange,CA
Summary
An overall adaptive worker who started at the age of twelve as a janitor in my hometown karate studio only to further grow my discipline and ethics, as well as gain vast experience in customer service, basic AR and AP, management, basic construction, mechanics, and so much more of which I look forward to sharing with you in person.
Overview
7
7
years of professional experience
Work History
Parts Sales Associate
Lifestyle Cycles
Anaheim, California
03.2024 - 09.2024
- Assisted customers in locating and selecting motorcycle parts and accessories.
- Managed inventory levels and organized stock for efficient retrieval.
- Processed customer orders accurately using point-of-sale systems.
- Educated customers on product features and maintenance techniques.
- Collaborated with suppliers to ensure timely delivery of parts.
- Resolved customer inquiries and complaints effectively and professionally.
- Maintained cleanliness and organization of the sales floor environment.
- Operated point of sales and parts lookup computer systems.
- Opened crates to replenish stocked items in proper aisles.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Performed complimentary services, battery installation, testing and wiper installations.
- Communicated product expertise and department process improvements to meet organizational goals.
- Developed strategic sales initiatives to pitch products and services.
- Collaborated with other departments within the organization to ensure smooth operations.
- Researched availability of requested parts from suppliers when necessary.
- Processed incoming orders for parts from customers accurately and efficiently.
- Verified accuracy of shipments received against invoices or purchase orders before releasing to customers.
- Greeted customers upon arrival to assess their needs and provide assistance.
Assistant Property Manager
Minery Management
Santa Ana, CA
04.2017 - 01.2024
- Receive and process rents
- Post notices to tenants as needed
- Handle the beginning processes of evictions
- Kept records of correspondence with residents and tenants.
- Updated tenant and unit information to keep current in housing database.
- Explained policies and procedures to tenants and enforced rules.
- Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
- Take care of bills, filing, and all other office work
- Maintain properties which includes repairs as well as tenant issues and complaints
- Partakes in the process of readying an apartment to be rented out
- Assists in holding open houses, bringing prospective tenants in, and finalizing the rental process
Sales Associate
Fitness 19
Orange, CA
05.2022 - 11.2022
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Assessed customer needs to provide assistance and information on product features.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Ups Drivers Assistant
UPS
Orange, CA
11.2020 - 11.2020
- Loaded and unloaded products according to driver direction to meet continuous delivery deadlines.
- Protected loads from shifting and products from damage through proper loading, bracing and balancing.
- Lifted boxes and products with correct safety gear and techniques.
- Reviewed work orders or received oral instructions to determine assignments and material and equipment needs.
- Secured items in truck by strapping over protective padding.
- Assisted driver with delivery duties to maintain organizational efficiency.
Education
High School Diploma -
Foothill High School
Tustin, CA05.2020
Skills
- Training and Mentoring
- Administrative Leadership
- Decision Making
- Critical Thinking
- Dispute Handling
- Property Showing
- Tenant Eligibility Determination
- Monthly Fee and Payment Collection
- Complex Problem Solving
- Basic Mathematics
- Operations Management
- Creative and Adaptable
- Team Building
- Customer Relations
Timeline
Parts Sales Associate
Lifestyle Cycles
03.2024 - 09.2024
Sales Associate
Fitness 19
05.2022 - 11.2022
Ups Drivers Assistant
UPS
11.2020 - 11.2020
Assistant Property Manager
Minery Management
04.2017 - 01.2024
High School Diploma -
Foothill High School
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