Pauline Fisher
Concord,CA
Summary
Dynamic small business owner with a proven track record at Melted Moments, excelling in customer service and relationship management. Leveraged strong problem-solving abilities to enhance operational efficiency and foster a loyal clientele. Skilled in Microsoft Excel, effectively utilized data to drive business growth and community engagement through impactful outreach initiatives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Business Owner/Operator
Melted Moments
12.2019 - Current
- Promoted exceptional customer service by engaging clients on sales floor.
- Delivered exceptional customer service, ensuring repeat business and client loyalty.
- Developed strong relationships with clients, providing excellent customer service and support.
- Maintained standards of quality, timeliness, productivity and customer service.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Volunteer
Chinatown Community Development Center
02.2024 - 02.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Helped clients navigate social services system and access needed resources.
- Facilitated community outreach to expand participation and support.
- Assisted clients with obtaining housing, employment and support resources.
Education
Bachelor of Arts - Business
University of Phoenix
Online2026
Associate of Arts - Business
University of Phoenix
Online01-2026
Skills
- Microsoft Excel
- Microsoft outlook
- Microsoft Office Suite
- Microsoft PowerPoint
- Data entry
- File organization
- MS office
- Filing and recordkeeping
- Reliability and punctuality
- Task prioritization
Timeline
Volunteer
Chinatown Community Development Center
02.2024 - 02.2025
Business Owner/Operator
Melted Moments
12.2019 - Current
Bachelor of Arts - Business
University of Phoenix
Associate of Arts - Business
University of Phoenix
Similar Profiles
Carlos LaureanoCarlos Laureano
Cook Supervisor at Melted MadnessCook Supervisor at Melted Madness
Tommy NaylorTommy Naylor
Team Leader/Melter (Re-melt Department) at Special Melted ProductsTeam Leader/Melter (Re-melt Department) at Special Melted Products
Heather DuffyHeather Duffy
Co-Founder at Melted ElementCo-Founder at Melted Element
Sarena Sablan-ZaldivarSarena Sablan-Zaldivar
Psychiatric Technician at AdventHealthPsychiatric Technician at AdventHealth
Marquitta WhitakerMarquitta Whitaker
Certified Nursing Assistant (CNA) at Bayside Healthcare - Golden Pavillion HealthcareCertified Nursing Assistant (CNA) at Bayside Healthcare - Golden Pavillion Healthcare