Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Willey

Lodi,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Central Supply Clerk

Windsor Elmhaven Care Center
06.2023 - 02.2024
  • Complied with regulatory requirements, conducting routine audits on stored materials'' expiration dates and disposing of expired supplies properly.
  • Improved overall efficiency, maintaining a clean and organized central supply area for easy access to essential items.
  • Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
  • Ensured timely delivery of medical supplies by coordinating with various departments and vendors effectively.
  • Assisted in budget control by monitoring supply usage and adjusting orders accordingly.

Driver

Major H Transport
12.2022 - 05.2023
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Transport disabled veterans to and from their appointments.
  • Use GPS and Smartphones.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Delivery Driver

Omnicare
03.2022 - 12.2022
  • Delivering to nursing homes & retirement centers.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of medications.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Manager of Housekeeping/Laundry

Wagner Heights Nursing Home
12.2018 - 07.2021
  • Staff Scheduling, Cleaning Protocol, Office Management, and Budgeting.
  • Managed and motivated employees to be productive and engaged in work.
  • Checking residents rooms, offices, dining rooms and lobby for proper cleaning procedures.
  • Following county, state, corporate and CDC guidelines.

Jewelry Salesman

Prestigio Jewelers
03.2017 - 02.2018
  • Creditor, Collections, Merchandising
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Front Desk

Motel 6
12.2015 - 03.2017
  • Night Auditor, Customer Service/hospitality, Office Management.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Maintained clean and organized front desk areas to uphold polished company image.

Education

High School Diploma -

Tokay High School
Lodi, CA
05.2015

Skills

  • Sales
  • Musical Instrument Background
  • Computer Proficiency
  • Customer Service Excellence
  • Healthcare Management
  • Delivery Driver
  • Storage and Supply Management
  • Route deliveries

Timeline

Central Supply Clerk

Windsor Elmhaven Care Center
06.2023 - 02.2024

Driver

Major H Transport
12.2022 - 05.2023

Delivery Driver

Omnicare
03.2022 - 12.2022

Manager of Housekeeping/Laundry

Wagner Heights Nursing Home
12.2018 - 07.2021

Jewelry Salesman

Prestigio Jewelers
03.2017 - 02.2018

Front Desk

Motel 6
12.2015 - 03.2017

High School Diploma -

Tokay High School

Similar Profiles

CREATE PROFILE
Joseph Willey