Overview
Work History
Education
Skills
Timeline
Generic

Joseph Williams

Pittsburg,Kansas

Overview

8
8
years of professional experience

Work History

Project Manager

Uplink LLC
08.2022 - Current
  • Design, estimation, and implementation of telecommunication and physical security systems and projects
  • Types of projects include: CCTV, burglary, fire, fiber optic, LAN, WAN, door access
  • Participate in strategic meetings with company leadership and help develop both long and short term business goals
  • Manage team of eight technicians and facilitate needs to achieve job completion
  • Train less experienced, or new, employees in proper technique and SOP's.

Assistant Manager of Telecommunications

CDL Electric Company
12.2018 - 08.2022
  • Security system and fiber optic installation
  • Regularly install and service computers, networking equipment, and network infrastructure
  • Frequent extensive troubleshooting of existing systems
  • Management of cloud based and remote security applications
  • Installation and programming of physical security, CCTV, and door access systems
  • Coordinate with customers to achieve installation goals
  • Supervision of multi-person, long term projects.

Team Lead

NPC International
05.2016 - 12.2018
  • Team lead at customer service center
  • Calmly and efficiently handle high customer call volume
  • Use ticketing system to modify existing tickets as needed
  • Instruct team members on effective methods to handle stressful calls and increase efficiency.

Education

Master's of Science in Cyber Security -

University of Tulsa
Tulsa, Oklahoma
01.2024

Bachelor's of Science in Computer Science - undefined

Fort Hays State University
Hays, Kansas
01.2021

Skills

  • Project Management
  • Network Architecture and Design
  • Team Building
  • Customer Solutions
  • Project Planning
  • Schedule Management
  • Technical Support

Timeline

Project Manager

Uplink LLC
08.2022 - Current

Assistant Manager of Telecommunications

CDL Electric Company
12.2018 - 08.2022

Team Lead

NPC International
05.2016 - 12.2018

Master's of Science in Cyber Security -

University of Tulsa

Bachelor's of Science in Computer Science - undefined

Fort Hays State University

Similar Profiles

CREATE PROFILE
Joseph Williams