Joseph Williamson
Ralph,AL
Summary
Dynamic Assistant Director with proven expertise at Xanitos in team leadership and strategic planning. Successfully modernized operations, enhancing efficiency and profitability while managing budgets. Skilled in staff management and problem resolution, I foster strong relationships and drive performance improvements, leading teams of up to 80 employees to achieve operational excellence.
Overview
21
21
years of professional experience
Work History
Assistant Director
Xanitos
11.2020 - Current
- Led team of 80+ housekeeping professionals in special projects and daily operations.
- Led management team of 2+ managers and 6+ supervisors
- Trained and mentored new employees on housekeeping practices and operations.
- Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
Assistant Director
Xanitos
01.2019 - 10.2020
- Identified costs involved for labor and supply tasks to keep in line with departmental budget.
- Worked with department directors and administration leaders to arrange schedules based on labor requirements and available resources.
- Trained and mentored new employees on industry practices and business operations.
- Directed work of key housekeeping and floor care team members to create accurate and timely completion of duty lists.
- Led team of twenty three housekeeping professionals in special projects and daily operations.
- Collaborated with administration, nursing staff, and fellow directors to organize efficient operations and achieve demanding schedule targets.
- Oversaw purchasing and organization of housekeeping supply, and equipment inventory.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
Operations Manager
DCH Health System
04.2004 - 12.2018
- Implemented policies and standard operating procedures for continuous improvement.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Completed schedules, shift reports and other business documentation.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Increased employee performance through effective supervision and training.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Supervised 70-80 employees, including scheduling, training and performance monitoring.
Education
High School Diploma -
Tuscaloosa County High School
Northport, AL05.1991
Skills
- Team Leadership
- Budgeting
- Scheduling
- Staff Management
- Purchasing
- Strategic Planning
- Supervision
- Problem resolution
- Relationship development
Timeline
Assistant Director
Xanitos
11.2020 - Current
Assistant Director
Xanitos
01.2019 - 10.2020
Operations Manager
DCH Health System
04.2004 - 12.2018
High School Diploma -
Tuscaloosa County High School
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