Joseph Wilson
Tallassee,AL
Summary
Dedicated Water Maintenance Supervisor experienced in exceeding performance targets through efficient work completion and attention to detail. Delivered impactful support to teams and customers by embracing challenges and seeking opportunities for improvement. Managed facilities maintenance to reduce downtime and enhance operational safety, leveraging strong problem-solving skills and a commitment to continuous learning.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Water Maintenance Supervisor
East Alabama Water District
Valley, AL
05.2023 - Current
- Coordinated repairs and troubleshooting of water distribution systems to minimize service disruptions and ensure reliable water supply.
- Supervised maintenance team to ensure compliance with safety regulations and operational standards.
- Trained and mentored staff on best practices in maintenance procedures and safety protocols.
- Oversaw inventory management for maintenance supplies, and usage to maintain operational efficiency.
- Conducted regular inspections of facilities and equipment to identify areas for improvement or repair.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery and facility infrastructure.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Tracked and managed department costs to ensure adherence to budget and maximize resource utilization.
- Prioritized preventive measures such as lubrication programs and vibration analysis that helped extend equipment life cycles and reduce overall costs.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Contributed to development, implementation, and execution of maintenance programs.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Organized ongoing maintenance schedules to boost system performance.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Supervised a team of installers and mechanics to complete work on time and to company standards.
- Created and maintained daily and weekly reports for upper management.
- Monitored daily progress and work quality to provide guidance and direction to maintenance and project crews.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Scheduled and oversaw maintenance, repair and installation activities.
- Implemented energy-saving initiatives by identifying areas for improvement in equipment operation and facility management practices.
- Assisted in the planning and execution of facility expansions, ensuring proper installation of new equipment and seamless integration with existing systems.
Assistant Operations Manager
Loachapoka Water Authority
Auburn, AL
02.2002 - 05.2023
- Coordinated daily operations, ensuring compliance with regulatory standards and enhancing service quality.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Oversaw daily operations to ensure compliance with industry standards.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Managed inventory control systems, streamlining procurement processes and reducing excess stock.
- Resolved customer issues to empower lower-level employees and uphold excellent customer service.
- Monitored and adjusted staff schedules based on changing operational demand.
- Trained and guided team members to maintain high productivity and performance metrics.
- Directed daily operational activities to ensure smooth workflow and adherence to standards. to ensure compliance with industry standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Coordinated with General Manager in different operational issues and promotional activities.
- Produced weekly and monthly operations reports for review and analysis and offered feedback to aid in decision making.
- Supervised a team of 8 employees, ensuring effective collaboration and task completion.
- Coordinate and supervise team member activities to consistently meet customers needs.
Education
GED -
Jefferson High School
Nogales, AZSkills
- Preventive Maintenance
- Facilities maintenance
- Skilled maintenance and repair
- Recordkeeping
- Maintenance planning
- Work order processing
- Compliance monitoring
- Regulatory compliance
- Safety protocols
- Vendor management
- Operations management
- Performance evaluation
- Inventory management
- Inventory oversight
- Supply chain oversight
- Vendor coordination
- Performance assessment
- Team supervision
- Staff management
- Performance review
- Root cause analysis
- Staff scheduling
- Employee scheduling
- Maintenance repair
- Task prioritization
- Customer relations
- Reliability under pressure
- Adaptability and flexibility
- Decision-making
- Water treatment operations
- Building relationships
- System implementation
- Root cause analysis
- Inventory oversight
- Time Management
- System implementation
- Cause analysis
Certification
Alabama State Grade 2 Water Certification
Timeline
Water Maintenance Supervisor
East Alabama Water District
05.2023 - Current
Assistant Operations Manager
Loachapoka Water Authority
02.2002 - 05.2023
GED -
Jefferson High School