Joseph Winn
Sacramento,SC
Summary
Diligent Warehouse Manager with robust background in managing warehouse operations and optimizing supply chain efficiency. Successfully implemented inventory control systems, resulting in improved accuracy and reduced discrepancies. Demonstrated strong leadership and problem-solving skills.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Professional mariner with solid experience in maritime operations. Strong skills in vessel maintenance, safety procedures, and navigation. Team-focused, adaptable, and results-driven, ensuring smooth operations and reliability under varying conditions. Known for excellent communication, problem-solving, and proactive approach to tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Scolari Marble and Granite
05.2024 - 04.2025
- Increased operational efficiency by overseeing daily warehouse and inventory management.
- Enhanced workplace safety by implementing comprehensive safety protocols for all employees.
- Mentored new hires, ensuring proficiency in warehouse procedures and equipment usage.
- Optimized resource allocation through effective scheduling and workflow management.
- Streamlined logistics by coordinating with suppliers for timely material deliveries.
- Improved accuracy in inventory tracking, reducing discrepancies and enhancing stock management.
Deckhand
Local 3
06.2023 - 02.2024
- Ensured efficient vessel navigation by operating deck machinery effectively.
- Maintained equipment regularly to uphold safety standards and operational readiness.
- Facilitated safe cargo loading and unloading, adhering to all regulations.
- Adapted operations based on weather monitoring to ensure safety during voyages.
- Enhanced onboard communication protocols, resulting in improved team efficiency.
- Trained new deckhands on safety and operational procedures effectively.
Bartender
The Lincoln
09.2022 - 03.2023
- Boosted customer satisfaction by crafting unique cocktails and maintaining bar presentation.
- Reduced waste and improved efficiency by managing inventory and timely restocking supplies.
- Enhanced team performance through effective training on drink preparation and customer service.
- Ensured compliance with safety standards by maintaining cleanliness and bar organization.
- Increased sales by upselling menu items and providing personalized drink recommendations.
- Facilitated seamless operations by coordinating with kitchen staff during peak service hours.
Server
Sky and Vine
02.2022 - 08.2022
- Enhanced guest loyalty by delivering exceptional customer service during dining experiences.
- Ensured guest satisfaction by managing accurate orders and timely meal delivery.
- Streamlined food preparation through effective collaboration with kitchen staff.
- Trained new servers on menu knowledge and customer service protocols.
- Efficiently processed cash transactions, maintaining balanced registers at shift's end.
- Maintained dining area cleanliness, adhering to health and safety standards.
Server
Allison Hallum
01.2021 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered exceptional customer service to enhance dining experience and foster repeat business.
- Managed order accuracy and timely delivery, ensuring guest satisfaction throughout meal service.
- Collaborated with kitchen staff to streamline communication and expedite food preparation processes.
- Assisted in training new servers on menu items, service protocols, and customer interaction techniques.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Handled cash transactions efficiently while balancing registers at end of shifts.
- Adapted to fast-paced environment, managing multiple tables during peak service hours effectively.
- Resolved guest inquiries and complaints promptly to maintain positive dining experiences and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Contributed to inventory management by monitoring stock levels.
- Improved dining experience by providing prompt, attentive service to guests.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Education
High School Diploma -
Vacaville High School
VacavilleSkills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Inventory management
- Delegating work
- Hiring and training
- Loading and unloading
- Problem-solving
- Order picking and processing
- Employee safety
- Safety monitoring
- Staff supervision
- Mentoring and training
- Order fulfillment
- Staff management
- Warehouse layout optimization
- Customer care
- Workflow coordination
- Safety oversight
- Workforce management
- Safety standards
- Team building and leadership
- Warehouse logistics
- Heavy lifting
- Unpacking merchandise
- Quality assurance
- Employee scheduling
- Logistics
- Conflict resolution
- Documentation
- Operations planning
- Production planning
- Operations management
- Billing and invoicing
- Equipment maintenance
- Space planning
- Property accountability
- Logistics management
- Team coaching
- Coaching and motivation
- Supplies inventory
- Purchasing management
- Continuous improvement
- Goal setting
- Financial tracking
- Logistics oversight
- Lean principles
- Database management
- Performance evaluations
- Collaborative teamwork
- Facility security
- Multiple priorities management
- Quality management
- Logistics coordination
- Cost reduction
- Reporting and correspondence
- Budget management
- Carrier negotiations
- Resource allocation
- Interpersonal relationships
- Floor space maximization
- Vendor relationship management
- Waste reduction
- Facility maintenance
- Policy development
- Verbal and written communication
- Warehouse operation oversight
- Employee team supervision
Certification
- Certified Forklift Operator, Scolari Marble & Granite
Timeline
Warehouse Manager
Scolari Marble and Granite
05.2024 - 04.2025
Deckhand
Local 3
06.2023 - 02.2024
Bartender
The Lincoln
09.2022 - 03.2023
Server
Sky and Vine
02.2022 - 08.2022
Server
Allison Hallum
01.2021 - 01.2022
High School Diploma -
Vacaville High School