Joseph Wojnarowski
Leander,USA
Summary
Motivated and adaptable professional with a strong background in sales, customer service, and team leadership, seeking to transition into a government role. Proven ability to communicate effectively, manage complex tasks, and uphold high standards of integrity and accountability. Brings a results-driven mindset, experience working with diverse teams and the public, and a commitment to serving the community. Eager to apply transferable skills to support organizational goals and contribute meaningfully in a public service environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Life Insurance Specialist
Independently Employed
11.2012 - Current
- Resolved customer inquiries promptly, ensuring positive experiences and maintaining client retention rates.
- Navigated complex policy requirements to provide accurate information to both clients and colleagues consistently.
- Trained new hires and existing staff while developing and implementing standardized field procedures to ensure consistency and efficiency.
- Quadrupled annual production in 6 months for the district.
Sales Manager
AT&T
11.2021 - Current
- Rapid development and promotion into Sales Manager
- Exceeded Sales Goals for the team
- Mentored new agents
- Managed a territory
- Facilitated 100% retention ratios for deals close with team.
- Extensive one on one training with team members
Regional Trainer/Manager
Momentum Solar
05.2020 - 11.2021
- Managed all new employees from day 1
- Maintained highest retention ratios of any trainer
- Reps closing their 1st deal at 50% or more
- Managed continued education in sales psychology of sales reps and managers. In 5 locations.
- Directly Managed Austin, San Antonio, El Paso.
- Created successful El Paso branch
- Trained managers and team leads.
- Created the highest closing percentage loan territory in the nation
- Created the highest closing percentage reps in the nation
- Took TO calls and closed deals...
- Created and maintained closing percentages over 35% raw.
Team Leader
Toyota of Cedar Park
01.2018 - 05.2020
- Top 5 for the year of 2019 in sales.
- Lead a team of 8 people to store high sales including up to 350 thousand in profit in a single month.
- Hired, trained, and worked with my team to help the store become top 60 in less than 3 years. Something that has never been done before within Toyota
Car Salesperson
Covert Ford
07.2014 - 01.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Assistant Manager
Enterprise Rent A Car
08.2009 - 11.2012
- Customer service: Corporate average is 79%. During career average 87%
- Made top 1% Sales Club in State of Texas in October-April
- October-January was #1 in State of Texas for revenue per day, up-sells, and pre-paid gas sales.
- February broke $1000 in income per car at branch 6555 and $100 in damage waiver sales. This goal has never been accomplished at this branch during it's 22 year existence.
- February-May broke $1000 in income per car and was top 2% in the state for revenue per car and had 111% fleet growth with the corporate average as 100.3% month
- Created a 7% increase in business due to marketing efforts.
- Created a 37% increase in retail business.
- Created a sales manual for new employees at the airport; all employees became #1 or #2 in airport matrix.
Education
Bachelor's - Business Management and Administration
Texas Tech University
Lubbock, TX01.2008
Skills
- SALES (10 years)
- SALES GOALS (10 years)
- Relationship building
- Financial Services
- Sales team training
- Team Management (4 years)
- Staff management
- Management (4 years)
- Goals and performance
- Procurement
- Motivational skills
- Negotiation (10 years)
- Verbal and written communication
- Product knowledge
- Production Management
- Client relationship management
- Logistics
- Sales strategy development
- Business development (3 years)
- Account management
- Process improvement (4 years)
- New business development
- Dealership experience (7 years)
- Analytical problem solver
- Forecasting (4 years)
- Performance management
- Sales management (4 years)
- Persuasive negotiations
- Strategic planning (2 years)
- Business development and planning
- Profit & loss (2 years)
- Resolution-oriented
- Operations management
- Continuous improvements
- Communication skills
- Review of contracts
- CRM software
- Vendor management
- Salesforce
- Promotional sales events
- Enterprise sales
- Revenue forecasting
- Analysis skills
- Team oversight
- Microsoft Excel
- Risk mitigation
Certification
Driver's License
Languages
American Sign Language
Full Professional
Timeline
Sales Manager
AT&T
11.2021 - Current
Regional Trainer/Manager
Momentum Solar
05.2020 - 11.2021
Team Leader
Toyota of Cedar Park
01.2018 - 05.2020
Car Salesperson
Covert Ford
07.2014 - 01.2018
Life Insurance Specialist
Independently Employed
11.2012 - Current
Assistant Manager
Enterprise Rent A Car
08.2009 - 11.2012
Bachelor's - Business Management and Administration
Texas Tech University
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