Joseph Wojtkowicz

• Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
• Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
• Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
• Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
• Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
• Recorded, analyzed, and distributed statistical information.
• Created and maintained quality management systems to align with industry standards.
• Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
• Collaborated with cross-functional teams to develop and implement process and system improvements.
• Implemented new quality assurance and customer service standards.
• Championed a customer-focused mindset across the organization by emphasizing the importance of consistently delivering high-quality products and services.
• Improved customer satisfaction by ensuring all products met stringent quality standards before release.
• Analyzed customer feedback to identify quality trends and areas for improvement.
• Negotiated with external certification bodies to ensure timely and cost-effective product certifications.
• Tracked quality issues with external customers, suppliers, and internal plant operations.
• Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
• Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
• Investigated customer complaints and performed corrective actions to resolve quality issues.
• Conducted risk assessments to identify and mitigate potential quality issues.
• AS9100 Management Representative
• AS9102 review and approvals.

• Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
• Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
• Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
• Enhanced product quality by implementing comprehensive QA processes and procedures.
• Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
• Investigated customer complaints and performed corrective actions to resolve quality issues.
• Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
• Conducted risk assessments to identify and mitigate potential quality issues.
• Performed root cause analysis to identify and resolve quality issues and defects.
• Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
• Recorded, analyzed, and distributed statistical information.
• Conducted internal audits as required.
• AS management representative for AS9100

Conducted on site inspections and all required audits at supplier facilities for compliance.

Responsible for process health and delivery scheduling.

Technical responses thru both quality and engineering including on site support for customers during program reviews.

Achieved AS9100 lead auditor status.

Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.

Managed team in troubleshooting efforts that alleviated errors.

Served as liaison between engineering team and field to coordinate work in accordance with design codocuments.

Divisional quality lead for electromechanical gyroscopes for stabilized platforms including missile systems and deep drill exploration. Worked with engineering for reverse engineering, failure Annalise and product enhancements thru six sigma and lean practices. Achieved a six sigma blackbelt thru Raytheon Missile Systems and expanded the company's thruput thru robust inspection and in process checks. Created an operator self inspection program and facilitated many projects to achieve continuous improvement benchmarks.

Responsible for In house NDT, functional testing, and bench inspection for the aerospace industry within an ISO9001 enviroment.