Joseph Wood

Work History

National Director of Safety and Security

Amazon/One Medical

10.2021 - Current

Develop, implement, and manage an integrated safety and security program for national healthcare organization, encompassing 280 office and clinic locations with over 4000 employees across multiple markets.
Built and Lead a small team of highly qualified safety and security professionals, providing direction, mentoring, and performance management to ensure seamless operations.
Established effective communication channels within the organization, promoting transparency and timely information sharing among team members.
Conduct thorough risk assessments to identify vulnerabilities and implement targeted mitigation strategies, resulting in minimized disruptions to business operations.
Collaborate with cross-functional departments to align safety and security policies with overall organizational objectives.
Oversee the design and execution of emergency response and crisis management plans.
Develop and deliver comprehensive training programs for employees to raise awareness and ensure adherence to physical security protocols.
Research and implement security technologies that meet the specific needs of each office and clinic based on risk ratings and established baseline security standards.
Manage third party Security Operations Center (SOC) which provides 24X7 monitoring and after hours employee assistance.

Global Director Safety and Security

New Relic

01.2018 - 06.2021

Directed global safety and security operations for the development of overall global physical safety, security, and resilience programs, such as business continuity and pandemic response.
Implemented and executed safety and security systems and processes by establishing global standards.
Led enforcement of established safety and security standards for multiple locations by leading highly skilled team of safety and security specialists.
Established event security policy and procedures to deliver effective support for events and executive protection through close collaboration with embedded global security assets and third party security vendors.
Optimized crisis management team efficiency and boosted organizational resilience by delivering a structured response to crises and emergencies.
Cultivated solid relationships with cross-functional business partners to minimize risk and implement safety and security strategies based on travel risk management, event, and executive security.

Sr. Manager Security and Safety

LendingClub

09.2015 - 01.2018

Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
Managed access control systems to maintain a secure environment for employees and visitors.
Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
Established and managed corporate emergency response team program to provide operational response to onsite emergencies.

Emergency Management Officer

Patelco Credit Union

05.2014 - 09.2015

Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
Facilitated emergency management training for staff and conducted emergency drills.
Held full accountability for development of corporate strategy for physical security, emergency response, disaster recovery, and business continuity across 40 branches, including headquarters and call center.
Upgraded existing security systems that resulted in enhancing security posture by providing greater visibility and metrics.
Enhanced emergency response plans and procedures to recover and mitigate disruptions from physical security incidents and business disruptions.
Managed efforts for formulating crisis management plan and delivery of strategic direction and leadership to internal staff and business partners.

Corporate Emergency Response Team Program Manager

SafetyMax @ VMWare

10.2012 - 04.2014

Created global standards for emergency response to mitigate business disruptions due to large scale incidents and declared emergencies.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Managed integration of security force into corporate emergency response model.
Delivered tactical guidance and direction to internal volunteer team consisting of over 200 members globally.
Ensured program objectives were met through continuous training and certification.
Conducted ongoing recruitment via various marketing campaigns and incentivized active participation.

Global Emergency Response Team Program Manager

Securitas @ NetApp

02.2011 - 10.2012

Coordinated emergency response drills, increasing overall preparedness for various scenarios.
Developed emergency response plans, ensuring personnel were prepared for various crisis situations.
Collaborated with cross-functional teams to develop and implement emergency response plans.
Enhanced emergency response capabilities through rigorous training exercises, drills, and simulations.
Coordinated emergency response efforts during crisis situations, prioritizing safety for all involved parties.
Developed comprehensive emergency response plan, improving preparedness for unexpected events.

Owner and Chief Operations and Compliance Officer

Signal 88 Security East Bay

08.2008 - 02.2011

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Trained and motivated employees to perform daily business functions.
Enhanced public trust, ensuring transparent and ethical business practices were maintained across all operations.

Police Officer, Crime Scene Investigator

Fremont Police Department

08.1999 - 09.2008

Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Apprehended offenders and conducted interviews and interrogations.
Secured crime scenes, gathered evidence, and questioned witnesses.
Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
Testified effectively in court, contributing to successful prosecutions of offenders.

Community Service Officer

San Francisco State University Police

08.1996 - 08.1999

Patrolled assigned zones to look for criminal violations and safety issues.
Supported law enforcement officers in emergency situations, providing timely and accurate information for decision making.
Offered security presence to special events to scan guests, monitor premises and removed unauthorized individuals.
Enhanced community safety by conducting regular foot and bicycle patrols.
Provided initial and stabilizing emergency medical services campus-wide as a certified EMT.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Maintained professional competence through ongoing education, training sessions, and skills evaluations to deliver the highest quality patient care possible.

Public Safety Officer

IPC International Corporation

11.1994 - 08.1996

Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Reported suspicious activities and persons to law enforcement.
Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Multi-Disciplined Soldier

US Army

02.1989 - 05.1994

Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
Ensured mission success with diligent planning, coordination, and execution of various tasks.
Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
Participated in joint exercises to improve interoperability and strengthen partnerships.
Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.

Overview

Work History

National Director of Safety and Security

Global Director Safety and Security

Sr. Manager Security and Safety

Emergency Management Officer

Corporate Emergency Response Team Program Manager

Global Emergency Response Team Program Manager

Owner and Chief Operations and Compliance Officer

Police Officer, Crime Scene Investigator

Community Service Officer

Public Safety Officer

Multi-Disciplined Soldier

Timeline

Summary

Skills

Education

Diploma - Business Continuity Management

Master of Science - Public Administration

Bachelor of Science - Occupational Studies

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