Joseph Woodside Jr
Event Rentals by Rothchild
Knoxville,TN
12
years of professional experience
Dynamic warehouse driver with proven expertise at Event Rentals by Rothchild in optimizing delivery routes and enhancing customer satisfaction. Skilled in heavy equipment operation and problem-solving, I consistently ensured timely fulfillment of orders while maintaining safety standards. Recognized for fostering strong client relationships and improving workflow efficiency in fast-paced environments.
Work History
Warehouse Driver
4 Months- Loaded and delivered rental inventory safely to event sites, following route plans and delivery schedules.
- Inspected trucks and equipment before departure, reporting maintenance needs and safety concerns promptly.
- Coordinated warehouse pull lists and staged orders for accurate, on-time event fulfillment.
- Unloaded, assembled, and positioned rental items at venues according to setup instructions and client needs.
- Trained new drivers on delivery procedures, load securing, and customer service expectations.
- Maintained organized cargo areas and warehouse aisles to improve workflow and reduce handling errors.
- Communicated with operations staff to resolve delivery changes, missing items, and schedule conflicts efficiently.
- Conducted routine checks on vehicles before commencing daily deliveries to ensure optimal performance levels during transit periods while minimizing risk of breakdowns en route.
- Fostered strong relationships with clients through courteous and professional interactions during all stages of the delivery process from order confirmation to final product dropoff.
- Ensured timely deliveries by creating optimized routes based on customer locations and delivery schedules.
- Demonstrated exceptional problem-solving skills when confronted with unexpected challenges during the delivery process, promptly addressing issues to maintain client satisfaction.
- Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety and emergency equipment and completing log.
- Furthered experience in use of sit-down forklift operation as well as learned to drive box trucks up to 26ft
- Handled equipment in some cases more than 50lbs
Sales Professional
11 Months- Advised customers on flooring products, finishes, and installation options.
- Processed special orders, quotes, and sales transactions with accuracy.
- Matched product recommendations to project scope, budget, and design preferences.
- Maintained strong merchandise knowledge across tile, wood, stone, and laminate categories.
- Coordinated with operations teams to confirm inventory availability and order fulfillment.
- Resolved customer concerns and follow-up requests to support satisfaction and retention.
- Trained new associates on product features, sales process, and service standards.
- Supported showroom presentation, sample organization, and floor merchandising updates.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
- Operated Reach Trucks with safety and precision as well as use of an electric pallet jack and training on sit down forklift operation (trained 2 months into working)
- Accessed inventory placement, quantity, and performed measurements by use of a handheld device to help access all store inventory
Driver
2 Months- Planned efficient delivery routes to support timely restaurant orders and dependable customer service.
- Inspected vehicle condition before trips, reporting maintenance needs and safety concerns promptly.
- Loaded and secured food orders to prevent spills, damage, and temperature loss.
- Verified delivery details against tickets to ensure accurate order fulfillment and customer satisfaction.
Cashier
1 Year 2 Months- Processed customer transactions accurately using POS systems and handled cash, coupons, and card payments.
- Promoted ExtraCare enrollment and applied discounts, savings offers, and rewards at checkout.
- Resolved price discrepancies, returns, and payment issues while maintaining courteous customer service.
- Maintained organized checkout area, stocked front-end supplies, and supported store cleanliness standards.
- Assisted customers with product location, store policies, and basic service inquiries.
- Balanced register drawers and followed cash-handling procedures to protect accuracy and loss prevention.
- Coordinated with pharmacy and front-store teams to support smooth customer flow and timely service.
- Trained newer cashiers on register operations, transaction accuracy, and customer service expectations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Sales Associate
2 Years 10 Months- Assisted customers with product selection, aisle locations, and solution-focused recommendations.
- Restocked merchandise and maintained organized, shoppable displays throughout sales floor.
- Processed cash, card, and return transactions accurately at register.
- Resolved customer questions by locating inventory and coordinating special orders.
- Promoted store services, loyalty programs, and add-on products during checkout.
- Verified pricing, labels, and signage for consistency across departments.
- Supported inventory counts, receiving tasks, and stock rotation procedures.
- Collaborated with team members to maintain clean, efficient, customer-ready store conditions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Grocery Bagger
1 Year 4 Months- Bagged groceries carefully to protect fragile items and maintain customer satisfaction.
- Assisted customers with carrying groceries to vehicles and offered courteous service.
- Collected shopping carts from parking lot and maintained organized front-end area.
- Separated items by weight, temperature, and product type for efficient packing.
- Supported cashiers by organizing bags and keeping checkout lanes moving smoothly.
- Maintained clean bagging stations and followed store safety and sanitation procedures.
- Communicated with customers and front-end team to resolve packing and carryout needs.
- Handled reusable and paper bags efficiently while adapting to fast-paced store operations.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Removed trash, swept, and mopped floors for professional appearance.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
- Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Upheld high standards of hygiene and sanitation by regularly washing hands and wearing necessary protective equipment while on duty.
- Collaborated with fellow employees to maintain a well-organized work environment for optimal productivity.
- Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted cashiers with swift transactions for a streamlined checkout experience.
- Respected company policies regarding waste reduction, using eco-friendly bags or reusable containers when possible.
Education
High School Diploma
Skills
Warehouse safety
Loading and unloading
Order picking
Shipping and receiving
Heavy lifting
Material handling
Heavy equipment handling
Pallet jack operation
Truck loading
Route planning
Vehicle maintenance
Stock control
Damage protection
GPS routing
Teamwork and collaboration
Team player
Problem-solving
General laborer
Safe driver
Punctual and reliable
Lift equipment operation
Verbal and written communication
OSHA workplace safety
Safety awareness
Material packaging
Shipping and receiving expert
Warehouse operations
Customer Service-oriented
Storage and organization
Materials handling
Order picking and processing
Heavy equipment operation
Heavy equipment operations
Forklift operator certification
Inventory staging
Equipment operations
Forklift operation
Work Planning and Prioritization
Inventory counts
Warehouse management
Hazardous materials handling
Product inspection
Equipment inspections
Customer focused
Warehouse management systems
Incident reporting
Staff management
Materials movement
Palletizing
Inventory control
OSHA compliance
Equipment maintenance
Efficient data entry
Route logs
Production deadline management
Freight counts
Stock management
Equipment operation
Product placement
Timeline
Warehouse Driver
Event Rentals by Rothchild
04.2026 - 08.2026Read More
Sales Professional
Floor & Decor
04.2025 - 03.2026Read More
Driver
Hibachi Factory
12.2021 - 02.2022Read More
Cashier
CVS Pharmacy
08.2019 - 10.2020Read More
Sales Associate
Elder’s Ace Hardware
07.2016 - 05.2019Read More
Grocery Bagger
Kroger
01.2015 - 05.2016Read More
Knoxville Catholic High School
High School Diploma
Read More