Joseph Yarger
Millington,TN
Summary
Versatile leader with excellent employee development, customer service and analytics skills coupled with more than 17 years of experience. Able to expand accounts and establish brand profile. Excellent team builder and leader of initiatives. Strategic problem-solver and visionary executive with success implementing plans to meet current and future needs. Key expertise in client satisfaction and rapport.
Overview
18
18
years of professional experience
Work History
President
Brite Solutions Nationwide, Inc.
01.2020 - Current
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Led successful merger negotiations, resulting in expanded market share and increased profitability.
- Directed change management initiatives that aligned employees with evolving business objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Designed employee development programs that enhanced skill sets while retaining top performers.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
Vice President
Brite Solutions Nationwide, Inc
01.2014 - 12.2019
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Established performance goals for department and provided methods for reaching milestones.
Director of Procurement Services
Brite Solutions Nationwide, Inc.
01.2010 - 01.2014
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Regional Account Manager
Brite Solutions Nationwide, Inc.
01.2007 - 01.2010
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
- Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
- Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
- Mentored junior account managers on best practices in relationship-building, negotiation techniques, and closing deals.
- Communicated by phone, email and traveled for face to face contact for [Number] accounts.
- Collaborated with sales team to develop innovative strategies for prospecting new clients and expanding market share.
Inside Sales Representative
Memphis Grizzlies
06.2006 - 12.2006
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Account Executive
Sports 56 WHBQ
12.2005 - 06.2006
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Education
Bachelor of Science - Telecommunications
Lee University
Cleveland, TN12.2005
High School Diploma -
Cordova High School
Cordova, TN05.2002
Skills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Operational Excellence
- Employee Relations
- Crisis Management
- Operations Management
- Contract Negotiation
- Sales and Marketing
- Negotiation
- Operations Oversight
- Vendor Sourcing and Negotiations
Timeline
President
Brite Solutions Nationwide, Inc.
01.2020 - Current
Vice President
Brite Solutions Nationwide, Inc
01.2014 - 12.2019
Director of Procurement Services
Brite Solutions Nationwide, Inc.
01.2010 - 01.2014
Regional Account Manager
Brite Solutions Nationwide, Inc.
01.2007 - 01.2010
Inside Sales Representative
Memphis Grizzlies
06.2006 - 12.2006
Account Executive
Sports 56 WHBQ
12.2005 - 06.2006
Bachelor of Science - Telecommunications
Lee University
High School Diploma -
Cordova High School
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