Joseph Zaro

Diligent Credit Manager with strong background in evaluating credit and improving collection processes. Adept at streamlining workflows and resolving complex financial disputes. Demonstrates expertise in risk assessment and client relationship management. Proficient in Microsoft Excel, Word and Netsuite.

• Reduced DSO to 42 days or less with a sustained Bad Debt rate of under 1%, resulting in no Bad Debt Reserve adjustments required.
• Implemented accounts receivable control procedures, achieving a 30% reduction in DSO (28 days) through strategic credit line adjustments and use of Mechanics Liens and Joint Payment arrangements, enhancing cash flow.
• Developed and integrated a new Credit Policy that increased sales per account by 20-25% through improved credit line management and targeted monitoring of prompt-paying accounts.
• Launched a web-based credit card processing system, saving over $5,000 annually in transaction fees and increasing processing speed and efficiency.
• Maintained a consistent Bad Debt Adjustment rate of less than 1%, achieving multiple consecutive years with $0 adjustments needed.
• Established a credit and collections training program to foster collaboration between finance and sales teams, enhancing communication and reducing accounts receivable exposure.
• Streamlined credit application approval processes, building stronger relationships with new customers and driving sales growth.
• Maintained current Accounts Receivable aging as a contract hire, leading to a full-time employment offer three years later.
• Achieved 20-30% cost savings by optimizing relationships with third-party resources.