Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Zattoni

Quincy,CA

Summary

Dynamic Sales Associate with proven success at Rite Aid, excelling in customer engagement and upselling techniques. Recognized for building strong customer relationships and enhancing store operations. Skilled in cash register operation and inventory control, consistently delivering exceptional service and fostering loyalty in a fast-paced retail environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Highly experienced Retail Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

7
7
years of professional experience

Work History

Sales Associate

Rite Aid
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.

Sales Associate

Grocery Outlet Bargain Market
11.2022 - 03.2023
    • Engaged with customers to build rapport and loyalty.
    • Engaged with customers to effectively build rapport and lasting relationships.
    • Assessed customer needs and utilized suggestive selling techniques to drive sales.
    • Listened to customer needs and desires to identify and recommend optimal products.
    • Prioritized helping customers over completing other routine tasks in store.
    • Created inviting environment for customers by maintaining store organization and cleanliness.
    • Provided exceptional services and pleasant shopping experiences to retail customers.
    • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
    • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
    • Solved customer challenges by offering relevant products and services.
    • Prepared merchandise for sales floor by pricing or tagging.
    • Rotated stock and restocked shelves to maintain product availability and store appearance.
    • Built relationships with customers to encourage repeat business.

Sales Associate

SAVMOR Foods
09.2018 - 11.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Quincy Jr./Sr. High School
Quincy, CA
06-2006

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Retail store operations
  • Money handling
  • Inventory control procedures
  • Customer service
  • Customer engagement
  • Cash register operation
  • Reliable and punctual

Timeline

Sales Associate

Rite Aid
05.2023 - Current

Sales Associate

Grocery Outlet Bargain Market
11.2022 - 03.2023

Sales Associate

SAVMOR Foods
09.2018 - 11.2022

High School Diploma -

Quincy Jr./Sr. High School

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