Summary
Overview
Work History
Education
Skills
Work Preference
Interests
Timeline
Joseph Zayed

Joseph Zayed

Rochester,NY
"Doubt kills more dreams than failure ever will." - Old African Proverb
- Old African Proverb

Summary

A dependable professional with several years of exceeding company requirements. I'm one who is incredibly adept at learning new skills and implementing industry best practices in various settings. With having a formidable ability to work independently, I'm also a effective communicator with a collaborative mindset that's ready to bring fresh perspectives and a strong work ethic to any team. Being safety-conscious and ready to contribute to make a positive impact is my formula to succeed. With knowledge in mechatronics, construction, and tech-support, I'm positive I'd be a versatile addition.

Overview

7
7
years of professional experience

Work History

Robotics & Maintenance Engineer

CBRE
Spencerport, NY
02.2023 - Current
  • Ensured functionality of handling equipment and robotics as well as acted as escalation support to associates.
  • Communicated with operations leadership for optimal productivity by using industrial predictive maintenance
  • Troubleshooted software for control systems including HMI dashboards, VFDs, and PLCs platforms
  • Properly document routines, part orders, and future trouble tickets
  • Troubleshooted belts, motors, photo-eyes, relays, computers, and mechatronic systems
  • Monitored metrics to prevent performance deficiencies.

Mobile Repair Technician and Remote Tech Support Agent

Asurion UbreakIfix
Upstate NY
04.2021 - 12.2022
  • Repaired different appliances and electronics varying in issues using specified techniques
  • Built rapport with customers by taking time to explain their issues and promoting company products to drive sales
  • Worked with electric, water, and gas simultaneously under pressure
  • Securely managed various payments and information for provided services from customers
  • Undertook live virtual chats with customers and advised step-by-step resolutions
  • Utilized multiple information databases and operating systems routinely on PC to resolve issues.

Lead Detailer and Maintenance

Delta Sonic
Webster & Henrietta, NY
03.2014 - 12.2020
  • Performed a variety of detailing services using several different specialized tools to exceed customer expectations
  • Correctly programmed and monitored functionality of carwash
  • Maintained proficient facility to company standards by doing preventative maintenance on machines, landscaping, snow removal, and janitorial duties
  • Developed significant communication and de-escalation skills while ensuring adherence to company policies.

Education

Construction Management & Technology -

MCC & FLCC, Brighton & Canandaigua, NY

HVAC-R and Carpentry -

WEMOCO 2 BOCES, Spencerport, NY

General Education Diploma -

Wayne Central School High School, Ontario, NY

Skills

  • Microsoft Office
  • Time Management
  • Inspection and Monitoring
  • Interpersonal Communication
  • Schematics and Low Voltage
  • Root Cause Analysis
  • Mechanical Dexterity
  • Service Composure
  • Blueprint Reading
  • Sales and Negotiating

Work Preference

Work Type

Full TimeInternship

Location Preference

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid time offStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company RetreatsFlexible work hours

Interests

Kayaking

Snowboarding

Hiking

Cooking

Travel

Music

Timeline

Robotics & Maintenance Engineer - CBRE
02.2023 - Current
Mobile Repair Technician and Remote Tech Support Agent - Asurion UbreakIfix
04.2021 - 12.2022
Lead Detailer and Maintenance - Delta Sonic
03.2014 - 12.2020
MCC & FLCC - Construction Management & Technology,
WEMOCO 2 BOCES - HVAC-R and Carpentry,
Wayne Central School High School - General Education Diploma,
Joseph Zayed