Joseph Zdobylak
154 W River Street,IL
Summary
Dynamic and reliable professional with a proven track record at Thorntons, where I enhanced customer retention through exceptional service and effective problem-solving. Skilled in janitorial supervision and fostering strong relationships, I excel in prioritizing tasks and teamwork, ensuring high standards of cleanliness and client satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service/Janitorial
Thorntons
08.2019 - 01.2024
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Associate of Arts - General Requirements
Triton
River Grove, IL05-1993
High School Diploma -
William Howard Taft
Chicago, IL05-1966
Skills
- Documentation
- Prioritization
- Relationship building
- Janitorial supervision
- Janitorial tasks
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Teamwork
- Problem-solving
- Customer service
Timeline
Customer Service/Janitorial
Thorntons
08.2019 - 01.2024
Associate of Arts - General Requirements
Triton
High School Diploma -
William Howard Taft
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