Joseph Zoccolillo

• Consistently met or exceeded company goals for dispatch efficiency and customer satisfaction through diligent work ethic and focus on continuous improvement.
• Motivated staff to deliver high-level dispatch support while successfully meeting company goals.
• Assisted in updating company policies related to dispatch operations, maintaining compliance with industry standards and regulations.
• Managed a team of employees and dispatchers, providing guidance and mentorship to improve overall job performance.
• Went [Number] days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
• Reduced errors in dispatch assignments by prioritizing accuracy and attention to detail in all tasks.
• Participated in recruitment efforts for new staff members, conducting interviews and evaluating potential candidates based on their skills and experience levels.
• Coordinated with emergency services, ensuring timely support during critical situations.
• Conducted regular audits of driver workloads to identify areas for improved efficiency or resource allocation adjustments.
• Directed dispatching, routing, and tracking of 41 fleet vehicles.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Monitored vehicle locations to coordinate timely arrivals.
• Tracked and monitored vehicle performance and maintenance.
• Communicated with warehouse staff to facilitate proper loading and unloading of orders.

•Scheduled according to forecast of sales
•Truck order according to forecast of sales
•Inventory three times daily throughout shifts
•Cash handling including deposits and verifying drawers
•14 point walk 2 times daily
•Executed training on every new and existing employees
•Manage up to 45-60 employees
•Hospitality

• Maintained a safe working environment through strict adherence to safety protocols and guidelines.
• Ensured timely completion of projects by effectively prioritizing tasks and managing workload.
• Enhanced production efficiency by maintaining clean, organized workspaces and properly storing equipment and materials.
• Assisted in training new employees on proper gel coating techniques, equipment use, and safety procedures to ensure high-quality results from the start.
• Elevated overall team performance by sharing best practices, tips, and techniques learned through experience and ongoing professional development.
• Continuously refined personal gel coating skills, resulting in increased speed and accuracy without compromising quality.
• Inspected completed work for adherence to very strict guidelines and highest quality standards.
• Provided supervisor with daily status report on all job tasks and workers' duties.
• Custom mixed colors to match customers' desired color.
• Exchanged reservoirs and 50 gallon buckets with material used to coat, paint or spray using conveyors or pails.