Joseph A Castaneda
Las Vegas,NV
Summary
Highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client and company. Collaborates effectively to complete tasks, building and nurturing strong relationships. Displays passion, commitment and drive to deliver an exceptional experience. Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed. Communicates effectively and confidently, and is comfortable engaging all clients.
Overview
3
3
years of professional experience
Work History
Merchandise Sales Associate/Event Security Guard
W3 Event Specialists
06.2024 - Current
- Support fellow associates during high-traffic periods through teamwork and effective multitasking capabilities.
- Manage loss prevention efforts by closely monitoring high-risk items and reporting any suspicious activity or discrepancies immediately.
- Contribute to profitability by consistently meeting and exceeding sales targets through upselling techniques and product knowledge.
- Maintain a clean, organized shopping environment to enhance the overall customer experience.
- Manage efficient cash register operations.
- Monitor customers for signs of security concerns and escalated issues to management.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with event organizers and security team members, ensuring a safe environment for all guests.
- Maintained a secure perimeter by performing regular patrols and addressing any potential vulnerabilities promptly.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Crowd control strategies effectively, assisting with managing large groups entering and exiting events.
- Security wanding procedures at entry points.
Grocery Team Member
Smiths Food And Drug Store
06.2022 - Current
- Collaborat with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provide exceptional customer service, answering questions and helping customers locate items.
- Maintain dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Conduct timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Improv overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Unload items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
- Pleasantly greet customers and provided prompt and courteous service.
- Stock merchandise, clearly labeling items, and arranging according to size or color.
- Maintain a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevent food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learn other teammates' work tasks to train as backup.
Education
Coronado High School
Las Vegas, NV05-2024
Skills
- Verbal and written communication
- Time management capabilities
- Inventory management proficiency
- Loss prevention awareness
- Screening wands
- Identification verification
- Reliability
- Observant
- Multitasking Abilities
- Adaptable and flexible
- Attention to detail
Timeline
Merchandise Sales Associate/Event Security Guard
W3 Event Specialists
06.2024 - Current
Grocery Team Member
Smiths Food And Drug Store
06.2022 - Current
Coronado High School
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