JOSEPHA SIATINI
Perris
Summary
Dependable and professional with a proven track record of meeting organizational needs through consistent and organized practices. Thrives under pressure while adapting seamlessly to new situations and challenges. Possesses comprehensive skills in organization, strategic planning, and collaborative teamwork, driving efforts toward achieving common goals. Committed to delivering high-quality results aligned with organizational objectives and ready to contribute as a dedicated team player.
Overview
5
5
years of professional experience
Work History
Loss Prevention Lead
WinCo Foods
02.2025 - Current
- Led investigations into theft incidents, implementing effective loss prevention strategies.
- Trained and mentored staff on loss prevention protocols and best practices.
- Conducted regular audits to ensure compliance with safety and security standards.
- Developed strong partnerships with other departments to ensure seamless integration of loss prevention initiatives across the organization.
Shift Leader
Snappy Mart
12.2022 - 01.2025
- Store key holder who consistently opened and closed high-traffic stores with multiple electronic systems including cash register and Point Of Sale system.
- Delivered a high level of customer service to patrons using active listening and engagement skills. De-escalated tense situation with disgruntled customers using management skills.
- Trained new team members in every aspect used at the store, including using electronic systems, stock procedures and customer service.
- Verified customer age requirement for alcohol or tobacco purchases.
Furniture Mover
Superman Movers
06.2021 - 01.2022
- Moved furniture and scanned into system
- Helped customers find specific products, answered questions and offered product advice. Provided guidance to customers who were not pleased with service and offered solutions
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Trained new team members in cash register operation, stock procedures and customer service.
Education
Associate in Progress - Criminal Justice
Western New Mexico University
Silver City, New Mexico01.2023
Associate - Criminal Justice
East Los Angeles College
Monterey Park, CA11.2019
Skills
- Security Monitoring - 3 years
- Customer Service - 4 years
- Inventory stocking and restocking - 2 years
- Cash register, POS systems - 2 years
- Gasoline and petroleum product purchases - 2 years
- Cleaning, sanitizing - 2 years
- Customer service with emphasis on de-escalation techniques - 4 years Management
- Skills focusing on delegation of work to other team members - 2 years
Languages
Samoan
Full Professional
English
Full Professional
Timeline
Loss Prevention Lead
WinCo Foods
02.2025 - Current
Shift Leader
Snappy Mart
12.2022 - 01.2025
Furniture Mover
Superman Movers
06.2021 - 01.2022
Associate - Criminal Justice
East Los Angeles College
Associate in Progress - Criminal Justice
Western New Mexico University