Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Joseph A. Wilson

Cordova,TN

Summary

Highly skilled leadership development and mental health professional with over 13 years of progressive experience in program development and management, onboarding and training management, coaching, volunteer and outreach management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Leadership Development Advisor

Youth Villages
09.2019 - Current
  • Developing and implementing company training programs across multiple levels throughout organization.
  • Conducting company training need assessments as well as follow-up and tracking plans.
  • Developing in-person virtual training programs in time management, personality assessments, strength finders, compassionate leadership, unconscious bias, change management along with online resources and articles to support programming and provide ongoing training to staff.
  • Ensuring alignment between company pillars and leadership development training programs supported by culture centered employee activities.
  • Identifying internal and external resources to support ongoing training and development in: retention, coaching and onboarding.
  • Attended conferences and industry events to discuss consulting opportunities.
  • Supports client project teams by developing written materials for client development discussions pertaining to meeting management, professionalism and leading across generations.
  • Lias between executives and entry-level workers, facilitating smooth communication and successfully achieving retention and staff development goals.
  • Created and oversees Train the trainer training programs for operations.
  • Wrote training manuals for front line employees and leadership positions according to strict company guidelines and protocols.
  • Monitor day-to-day activities of leadership and their direct report employees, noting areas needing improvement and implementing corrective action plans.
  • Decreased training time by designing effective new training programs.
  • Coordinate workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Appropriately allocate resourced, budgets, inventories, training support and team building materials to increase overall productivity.
  • Coach, train and mentor new personnel hired to fulfill various roles.
  • Advise executives on best practices for employee growth and productivity goals, consistently helping companies achieve retention.

Program Manager

Youth Villages
08.2017 - 09.2019
  • Monitored and supervised youth and staff in a residential treatment facility.
  • Resolved problems and provided solutions to customers by communicating requirements to subordinates.
  • Complete Quality Control assessments and audits on program documentation, health and wellness of the facilities and developmental plans.
  • Interacted with customers and clients to identify business needs and requirements.
  • Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
  • Provided training and certification in Crisis Prevention Intervention and Collaborative problem solving, as well as instruct and teach new and developing skills in the CPI model.
  • Provided resource to the members of the interdisciplinary treatment team with a goal of fostering a therapeutic milieu that encourages the achievement treatment goals.
  • Responsible for the development and implementation of the daily living program within the program and rotating oversight for all programs during morning, evening, overnight & weekend shifts.
  • Provided annual evaluations and weekly/ bi-weekly supervision of performance to each of the staff members.
  • Recruit and developed supervisors and direct reports

Volunteer Outreach Coordinator

Youth Villages
08.2015 - 08.2017
  • Fundraising, Networking, Event planning and hosting.
  • Work with Communications Manager and staff to develop marketing plans to recruit new volunteers and clients in line with organizational objectives.
  • Recruit, place, retain and support volunteers.
  • Attend community meetings; participate in relevant councils, roundtables and committees.
  • Schedule and personally conduct presentations for partner agencies.
  • Maintain relationships with collaborative partners and cultivate new ones.
  • Create, coordinate and implement volunteer recognition activities.
  • These activities include: Annual volunteer appreciation events, Quarterly volunteer E-newsletter, Securing volunteer awards for special achievements Residential Responsibilities:.
  • Scheduled annual outreach exhibitions and educated employees on engagement opportunities.
  • Created and implemented print and digital public awareness campaign to increase awareness of engagement opportunities.

Education

Masters of Professional Studies - Strategic Leadership

University of Memphis
Memphis TN
12.2017

Bachelors of Science - Physical Education, Speech Communication

University of Arkansas At Monticello
Monticello, AR
12.2009

Skills

  • Training
  • Program development
  • Public Speaking
  • Leadership Development
  • Coaching
  • Onboarding Management
  • Collaboration
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Salesforce Tracking System
  • Interviewing skills
  • Written and verbal communication
  • Onsite facility tours
  • Conflict resolution

Certification


  • Franklin Covey Co. Training - Time Management, Unconscious Bias, 4 Essential Roles of Leadership, 7 Habits of Highly Effective People, Leading at the Speed of Trust.
  • The Einkenberry Group. Training - From Bud to Boss
  • The Bob Pike Group. Training - Train the Trainer
  • Member of the Association of Talent Development
  • Certified Cardiopulmonary Resuscitation and Automated External Defibrillator (CPR & AED) instructor
  • Certified Crisis Prevention Institute (CPI) Instructor

Affiliations

  • New Memphis Institute
  • Association of Talent Development
  • 40 under 40 Urban Elite Professionals
  • Omega Psi Phi Fraternity, Inc.


Timeline

Leadership Development Advisor

Youth Villages
09.2019 - Current

Program Manager

Youth Villages
08.2017 - 09.2019

Volunteer Outreach Coordinator

Youth Villages
08.2015 - 08.2017

Masters of Professional Studies - Strategic Leadership

University of Memphis

Bachelors of Science - Physical Education, Speech Communication

University of Arkansas At Monticello

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