Joseph Anthony Vulic
Sugar Land,TX
Summary
Enthusiastic and hard-working professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the aviation industry.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Flight Services International - ATLAS Air
02.2023 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Answered passenger questions and provided solutions to issues arising during flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Relayed updates and information to passengers after confirming key details with pilot.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Used excellent customer service skills in addressing passengers' needs.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Welcomed passengers aboard and provided overview of safety procedures.
- Assisted passengers with storing luggage and helped locate seating.
- Advised passengers of flight regulations to maximize safety and security.
- Certified on the BOEING 747-400 and BOEING 767-300ER
PRO Lot Associate
Home Depot
09.2022 - Current
- Assisted contractors in the PRODESK / PRO Loading Area with loading lumber, concrete and other purchases the customer buys
- Retrieved all lumber carts and flatbed carts from the lot to stock up In the PRO Loading Area for customers to use
- Provided excellent customer service.
- Cleared parking lot by collecting shopping carts to place in proper storage area.
- Reported suspicious activity in parking lot and building area to supervisor.
- Monitored lot activity to maintain vehicle and guest safety.
- Performed tasks and errands in store to support supervisor.
- Followed rules and regulations to support safety initiatives.
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
Wheelchair Assistance Agent
UniFi Aviation IAH
02.2022 - 06.2022
- Helped assisting passengers on and off aircraft
- Loaded and unloaded luggage from aircraft and into cars
- Provided excellent customer service
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Located and read airport monitors to determine arrival and departure information.
- Escorted handicapped passengers from terminal to aircraft.
- Monitored security and maintained operational protocols.
- Provided boarding assistance to elderly, sick or injured people.
- Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provided customers with information on routes, timetables or concourses.
- Answered questions regarding flight schedules, travel routes and arrival times.
Garden Associate
Lowes Home Improvement
01.2021 - 08.2021
- Maintained the garden nursery
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Watered plants every day and regularly checked for naturally wilted parts to remove.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Reorganizing shelves & equipment
- Helped customers load heavy equipment to and from their cars.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Maintained plant health and attractiveness with proper sunlight, water and nutrition.
Sales Associate
Burlington Coat Factory
08.2020 - 01.2021
- Responsible for maintaining an accurate count of customers entering and leaving the store during the COVID-19 Pandemic
- Organized shelves and helped stock with merchandise.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Student Intern
Adult Teen Challenge
03.2017 - 05.2017
- Did volunteer work for Adult Teen Challenge as a student by making wooden crosses, sanding, staining and painting them.
- Upgraded and refreshed computers and server network systems
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Gained operational knowledge and supported departmental needs.
- Planned, prepared and participated in weekly meetings and events.
Education
High School Diploma -
Cornerstone Christian Academy
03.2021
Skills
- Amateur photographer
- Excellent customer Interaction
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Team-Oriented and Cooperative
- Patient and Empathetic
- Emergency Response Coordination
- Passenger Safety Management
- Regulatory Compliance
- Flight Safety
- Aviation Regulations
- Safety Procedures
- Food and beverage service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Flight Attendant
Flight Services International - ATLAS Air
02.2023 - Current
PRO Lot Associate
Home Depot
09.2022 - Current
Wheelchair Assistance Agent
UniFi Aviation IAH
02.2022 - 06.2022
Garden Associate
Lowes Home Improvement
01.2021 - 08.2021
Sales Associate
Burlington Coat Factory
08.2020 - 01.2021
Student Intern
Adult Teen Challenge
03.2017 - 05.2017
High School Diploma -
Cornerstone Christian Academy
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