Joseph Arthur Calo
Patient Care Technician
Hayward,CA
Summary
Knowledgeable Patient Care Technician 6 months of hands-on experience in hemodialysis, nephrology care and end-stage renal failure treatment. Well-versed in all elements of dialysis, including initiating and terminating treatment, educating patients and maintaining highest standards of sanitation and safety.
Overview
10
10
years of professional experience
Work History
Dialysis Patient Care Technician
DaVita
09.2023 - Current
- Streamlined administrative tasks such as scheduling appointments, managing supplies inventory, and preparing billing documentation for increased productivity.
- Assisted in the training and onboarding of newly hired Dialysis Patient Care Technicians to maintain a high standard of care across the team.
- Educated patients on proper self-care techniques to manage kidney disease symptoms more effectively at home.
- Assisted nurses in monitoring patients during dialysis treatments, ensuring timely intervention for any complications.
Registered Nurse
Health Metrics Inc
02.2021 - 02.2022
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Customer Relations Officer
Aventus Medical Care
03.2014 - 04.2016
- Delivered exceptional customer experiences by going above-and-beyond in addressing client needs, earning numerous commendations from satisfied customers.
- Enhanced customer satisfaction by promptly addressing and resolving concerns.
- Streamlined internal processes to optimize efficiency in handling customer requests and complaints.
- Collaborated with team members to identify areas for improvement in customer service delivery, resulting in better overall performance.
Education
Bachelor of Science - Nursing
De Los Santos Sti College
Quezon City, Philippines 05.2001 -
Bachelor of Science - Business Economics
University of Santo Tomas
Manila, Philippines 05.2001 -
Skills
HIPAA Compliance
undefinedTimeline
Dialysis Patient Care Technician
DaVita
09.2023 - Current
Registered Nurse
Health Metrics Inc
02.2021 - 02.2022
Customer Relations Officer
Aventus Medical Care
03.2014 - 04.2016
Bachelor of Science - Nursing
De Los Santos Sti College
05.2001 -
Bachelor of Science - Business Economics
University of Santo Tomas
05.2001 -