Joseph B. Hooks
Josephine,TX
Summary
Talented Drywall Technician w/ 5+ years experience in drywall finishing combined w/ 5+ years in a managerial experience employing excellent communication and technical abilities to solve drywall related issues and provide outstanding customer service.
Overview
9
9
years of professional experience
Work History
Drywall Repairman
Joe's Drywall Repair/Self Employed
Josephine, TX
01.2023 - Current
- After ROAM closed I began my own endeavor as a drywall contractor/repairman.
- Handled all drywall related warranty claims for Tri-Point homes Fate, TX/Woodcreek estates as a one man show.
- This included simple patchwork to bathroom flood repairs and repairing shody work from builder and previous contractors in lived in homes. And lots and lots of fixing behind plumbers and sparky's.
- Mitigating mess and working near exclusively w/ hot mud for everything but final float (Pls3) to provide a quicker repair rate and higher quality end product.
- Honed my texturing skills and have become a "Master" at matching existing textures.
- Have also completed several half started DIY'r nightmare remodels since going out on my own.
Head of Operations
ROAM Global Solutions, LLC.
Houston, TX
12.2018 - 12.2022
- Quickly advanced to Head of Operations for main company ROAM Global Solutions, LLC working directly under my business mentor the late Mr. Michael Rose.
- As Head of Operations I oversaw every aspect of operation's for both ROAM Global an ISO Tank Remanufacurer and its DBA LiquaROAM.
- This included creating working relationships w/ repair depot teams and spearheading all ongoing projects for both companies maintaining quality and ability to meet deadline.
- I also built relationships w/ preferred vendors and handled all parts and equipment ordering for both companies.
- I was tasked w/ this so that my mentor and CEO Mr. Rose could shift his focus from operations and relationships to global marketing and growth w/ the end goal that I would buy him out at a certain point and take over ownership of the company.
- Unfortunately due to his abrupt passing in late 2019 I was unable to obtain this goal, I continued my position then working under his daughter and new president Ms. Alexandra Rose while taking lead to navigating the company through the midst of the pandemic.
- I stayed w/ the company until ultimately supply chain issues out of our control forced us to dissolve the company in December of 2022.
Ops Manager
LiquaROAM, LLC.
Houston, TX
03.2018 - 11.2018
- Worked as an Operations manager overseeing international Flexi-Tank operations for LiquaROAM a DBA of ROAM Global Solutions, LLC.
- Managed global logistics & installation of Flexi-Tanks and lead a spill cleanup rapid response team.
- Quickly showed my ability to adapt, troubleshoot, respond and manage a plan in a crisis situation.
- Worked directly w/ head of operations for several national shipping lines and learned how to handle and navigate agitated customers in order to come up w/ the best solution.
Ops Manager/Job Supervisor
Rutherford Services, LLC.
Farmers Branch, TX
01.2018 - 03.2018
- Began working partially in office learning to bid under Mr. Steve Rutherford himself
- Attended bid meetings and oversaw several ongoing projects that started before my time in office
- Bid jobs and began supervising multiple ongoing projects being the result of bids I won
- Left on great standing in March of 2018 after a 4 week notice finishing all of my ongoing projects to pursue a career w/ ROAM Global Solutions, LLC.
Drywall Repair Operator
Rutherford Services, LLC.
Farmers Branch, TX
01.2016 - 01.2018
- Began working on Rutherford Services "High-End" paint and drywall crew focusing perfectionism over volume.
- Apprenticed under a 30+ drywall tradesman Mr. Robert Corielus who led the crew.
- After 6 months apprenticing became a one man show tackling custom home repairs and drywall portion of high end remodels.
Helper/Laborer
Rutherford Services Inc.
Farmers Branch, TX
08.2015 - 12.2015
- Operated as a helper/laborer for a paint and drywall crew.
- Learned the basics of drywall hanging and finishing in a Multi-Family/Commercial volume setting.
- Honed my skill, speed and quality to surpass that of the work being given to me in order to show my employer I had the experience to move on to the next level of quality being custom homes and be-spoke office suite/foyer including level 5 walls and ceilings along with other custom finishes.
Education
North Mesquite High School
Mesquite, TX08-2014
Skills
- Hot Patching
- Ability to Work Effecienctly w/ Hot Mud
- Texture Match to Existing
- Level 5 Walls
- Level 5 Ceilings
- Mitigation of Mess
- Ability to work around homeowners
- Customer Communication
- Issue Acknowledgement & Resolution
- Troubleshooting
- Job Management
- Time and Materials Management
- Crew member management
References
References available upon request.
Timeline
Drywall Repairman
Joe's Drywall Repair/Self Employed
01.2023 - Current
Head of Operations
ROAM Global Solutions, LLC.
12.2018 - 12.2022
Ops Manager
LiquaROAM, LLC.
03.2018 - 11.2018
Ops Manager/Job Supervisor
Rutherford Services, LLC.
01.2018 - 03.2018
Drywall Repair Operator
Rutherford Services, LLC.
01.2016 - 01.2018
Helper/Laborer
Rutherford Services Inc.
08.2015 - 12.2015
North Mesquite High School
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